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Smoky Mountain Health and Rehabilitation Center

3.8

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Location details

1349 Crabtree Rd, Waynesville, NC, 28785, United States

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3.846 reviews
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Vicki DeFRANK's profile image
Vicki DeFRANK 
a month ago

Tried to make an appointment to visit for my mom but nobody responds 

Traveler's profile image
Traveler 
2 months ago

I am posting this a little late and as a former employee. This place is horrible. I have seen so many things here broken protocols, fire hazards be broken, crazy understaffed, there were times for weeks that I was the only cna in the building. They are under newer management, the management now DON and assistant DON were actually fired from the last building they were at due to harassing the employees amoung other things, and escorted off the property only to be hired here and then brought the crappy employees from the last ... read more

Bob Shultz's profile image
Bob Shultz 
3 months ago

This is Bobs wife, Cindy. Our sister stayed at Smokey Mountain Rehab for several weeks. The care and professionalism displayed by everyone from the office staff to the therapists, from the housekeepers to the nurses/ Nurse Practitioner were exceptional. A special shoutout to Ashley and Emilie for their kindness and patience with our sister, Patricia. I highly recommend this facility for anyone looking for caring, competent and exceptional care! 

Chloe Thurman's profile image
Chloe Thurman 
5 months ago

My grandfather was here for 25 days after major surgery and had to be re-hospitalized for infection, dehydration, and poor nutrition. In my opinion, this facility is not currently equipped to help someone heal after major internal surgery. Perhaps if they hire more nurses, but they really don’t have the staff to adequately care for each person as is. Some of the staff were very kind and helpful and I appreciate that, but they really should not be accepting patients that they can’t adequately care for. There were repeated iss... read more

wendy norman's profile image
wendy norman 
9 months ago

Frequently asked questions about Smoky Mountain Health and Rehabilitation Center

How is Smoky Mountain Health and Rehabilitation Center rated?

Smoky Mountain Health and Rehabilitation Center has a 3.8 star rating with 46 reviews. 

When is Smoky Mountain Health and Rehabilitation Center open?

Smoky Mountain Health and Rehabilitation Center is open now. It is open 24/7. 

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