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Smokey Bones Barbeque & Grill is a restaurant chain that opened its first outlet in Orlando, Fla., in 1999 and has since grown to more than 125 locations across the Midwest and eastern United States. Its restaurants feature a mountain lodge-style dining environment that includes the use of timber, fireplaces and television screens. The chain s restaurants offer buffalo burgers, mahimahi sandwiches, portobello chicken, honey-glazed salmon and smoked sausage. Its restaurants also offer chicken cobb, tomato, chicken Caesar, cuc... read more
1481 Polaris Pkwy, Columbus, OH, 43240, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We came for our 2 year anniversary and had the worst service ever. We sat at the bar, there were only about 8 other people, and it took about 10 minutes for the bartrnder to finally say hi and bring us menus. 10 minutes after that he finally came back to take our drink order. Another 10 minutes went by before he returned with our drinks, he changed one of the drinks without asking. We finally got to order our food and when it came out i was happy with my sides, but my main course was the brisket and it looked like someone cu... read more
Great establishment, great food amazing employees definitely will be back here again!
We ordered an appetizer then our food about 5 minutes later.... About 5 minutes after our dinner order the dinner came & before we could cancel the appetizer the waiter dropped it off & said well they did that all backwards... Ya because that was $15 wasted as we had already started eating our dinner... We had to ask for refills & I was given lemonade instead of sprite... no very good for the price I paid
Business response:
Hi Kary Kline, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant.
We went there and for supper. We sat down and got are drink. We order the pretzel stick. When we got them they was cold. Then we went to order. They had no hamburger, pull pork. they was out of everything. so we got the mac and cheese that really sucked. This used to be a great place to eat but now i would never go there again. For what we got the cost was through the roof. For 2 mac n cheese and corn bread and 3 drinks was 60.00
Business response:
Hi Tami Foght Sulser, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant.
As usual, everything was awesome. Our server, Lonnie, was outstanding!
We went to celebrate my husband's birthday. We hadn't been here in quite awhile because the last time we were here, we had horrible food and service. We were sat immediately, which was nice. Hubby wanted a Coors Light on tap; we were immediately told it was out. Kind of set the mood for the dinner. We ordered; food was good for the most part. I had the petite sirloin which was quite fatty. Husband enjoyed his food and that's what was important since it was his birthday. Our server did a great job.
Business response:
Thank you, Lisa Leach, for reaching out to us. Your opinion plays an integral part in our customer service. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant.
We had terrible service the first fews times we went so been few years and decided to try again , we sat at the bar young man waitedvl on us was very helpful and my Ribs and brisket were awesome !! Only thing I was missing was More !!!
Do not order the Ribs, pulled pork was alright. Service was okay. Will not go back to this location.
Business response:
Hi Joe Bannister, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant.
Friday's ribs are better; we had to cut them off with a knife. The waiter on the other hand was great.
Business response:
Hi Brian Williams, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant.
Smokey Bones Bar & Fire Grill has a 4.3 star rating with 154 reviews.
Smokey Bones Bar & Fire Grill is closed now. It will open on Monday at 9:00 a.m.
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