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400 W Artesia Blvd, Compton, CA, 90220, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
On 6/9/21, I ordered the Gen2 rooftop tent from 4wheel parts. The tent arrived 6/12/21, the box was not damaged however the rain cover had two holes in it. I contacted Shittybilt on 6/17/21 requesting a replacement, they stated they did not have any replacements in stock however they continue to sell rooftop tents. To date (11/18/21), 5 months after purchase I have not received a replacement. I would not recommend this company unless you prefer poor customer service and a company that does not back their products.
Less than a year ago I bought an XL rooftop tent. The straps that go over the cover have become frayed due to the wind while driving. Spoke with Ricardo at Smittybilt and he said he will get them out today and I will have the new ones tomorrow. Very pleased at the easy process. I will update this review after the straps come in. Straps arrived on 8-1-19 (a couple days later). Still very satisfied with customer service. Thank you Ricardo! Highly recommend the entire company!
Avoid these products. I install aftermarket accessories for a living and smittybilt is easily one of the worst products I deal with. Incomplete installation instructions, improper hardware, and misaligned parts are the norm for this company.
Less than a year ago I bought an XL rooftop tent. The straps that go over the cover have become frayed due to the wind while driving. Spoke with Ricardo at Smittybilt and he said he will get them out today and I will have the new ones tomorrow. Very pleased at the easy process. I will update this review after the straps come in. Straps arrived on 8-1-19 (a couple days later). Still very satisfied with customer service. Thank you Ricardo! Highly recommend the entire company!
Smittybilt Depot has a 2.1 star rating with 19 reviews.
Smittybilt Depot is closed now. It will open tomorrow at 9:00 a.m.
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