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272A Smith St, Collingwood, VIC, 3066, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Dr.Chan very kind and good .
I called to make an appointment, but the receptionist was extremely rude. She told me there were no appointments available and asked if I was a new patient. When I said yes. she informed me that the doctor only sees existing clients and abruptly ended the call. I've never encountered such poor customer service before
I called to make an appointment, but the receptionist was extremely rude. She told me there were no appointments available and asked if I was a new patient. When I said yes. she informed me that the doctor only sees existing clients and abruptly ended the call. I've never encountered such poor customer service before
I have been attending this clinic for over twenty years. It is unique, you phone or come in early and take a number, get a coffee or do your shopping and then come back. You see Dr Chan who keeps up to date with research, compassionate, listens and helps you. Then you are bulk billed. The receptionists are firm but fair.
Receptionist very rude to answer. They treat you like a checklist. You need to know that people call to get an appointment because you're coping with health issues. Cannot treat people like a robot.
Smith Street Medical Centre has a 2.4 star rating with 20 reviews.
Smith Street Medical Centre is closed now. It will open tomorrow at 9:00 a.m.
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