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12300 Old Tesson Rd # 100D, Ste 100D, Sunset Hills, MO, 63128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Crystal Channell is providing excellent service as the community property manager for Robbins Mill Estates.
There have been insurance issues over the last year and a half regarding storm damage and the master policy coverages at the Crossings at Big Bend Community. It has been a long and tedious process. However, I recently worked with Christie and I couldn't be happier with the results/next steps. She was professional, extremely knowledgeable, set attainable expectations, and 100% boosted my confidence in Smith Management. With her positive attitude, HOA knowledge, and willingness to help, Christie is the epitome of a perfect com... read more
If I could give this company zero stars, I would. Let’s start with Holly we just had a roofing project here and we’re forced to pay over $4000 for each condo. The homeowners have tried multiple times to get information from Holly, who says lots and lots of words, but doesn’t say anything at all and then when we’re trying to get documents to back up what she’s telling us they are charging us per page plus a $75 flat fee. Issues are never resolved here, when you call Smith management it’s like pulling teeth to get to Holly and... read more
This is the worst company you could ever choose to run your establishment. The people will lie to you. The community will look horrible. Holly Wilson is the most despicable representative I’ve ever had to deal with for anything in my life. She will condescend and treat you like you’re stupid. She is rude. She will not return a phone call and send you an email saying you were unavailable. Their help line will lie to you and say they are in a live chat and when you ask them to specifically say what they were talking about, the... read more
I had an excellent experience! My email was handled with great professionalism. Communication was clear and prompt, and I truly appreciated the attention to my request. It’s rare to find such a combination of efficiency and courtesy these days, but they delivered both seamlessly. Thank you so much Crystal
Smith Management Group has a 3.7 star rating with 576 reviews.
Smith Management Group is closed now. It will open on Monday at 9:00 a.m.
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