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Smith Management Group
- Property Management
- Sunset Hills, MO
About this business
Location details
12300 Old Tesson Rd # 100D, Ste 100D, Sunset Hills, MO, 63128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Seems very difficult to get a call back from anyone.
I had pleasant experience with on of the customer care team members. She return my call promptly and was very knowledgeable and professional. This was a breath of fresh air compared to previous interactions. I think her name was Margaret, hope I got that right. She went above and beyond by handling everything while I was on the phone. Upon Completion I also received a follow-up e-mail confirming. thank you!
What a money grabbing company. Our HOA apparently chose this company to manage its funds a couple of years ago. We sold our home recently and were up to date on our $150 annual fee. For Smith Management to provide this info it costs $65. Ok seems like a lot but whatever. But wait you need it expedited, well that’s $65 more (although their definition of expedite is apparently 7 days). Please pay your “convenience” fee if $5.20. Then they provide the letter our Title company needed, but informed them to withhold $200 out of ou... read more
As a real estate professional with 25 years of experience, I have worked with many condominium management companies, and unfortunately, my experiences with Smith Management Company have consistently been disappointing. Communication and customer service have been ongoing challenges. The company now appears to utilize a third-party customer service provider located outside the United States, and representatives often seem unable to answer even basic questions regarding association documents and transactions. My most recent ex... read more
Frequently asked questions about Smith Management Group
How is Smith Management Group rated?
Smith Management Group has a 3.6 star rating with 614 reviews.
When is Smith Management Group open?
Smith Management Group is closed now. It will open at 9:00 a.m.
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