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Smith Management Group
- Property Management
- Sunset Hills, MO
About this business
Location details
12300 Old Tesson Rd # 100D, Ste 100D, Sunset Hills, MO, 63128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
UPDATE ..I received an email on March the 3rd and it said they haven't heard back about my issue they will keep me informed, it is now March 23 and I've heard nothing from this company, NO update, NOTHING. I would NEVER again live in a property managed by Smith Management, it is useless to contact them, you will get nothing..but please keep paying. ZERO STARS..A call in a reasonable amount of time would have been decent customer service, instead I have to post this and get a COPY AND PASTE RESPONSE. I've sent you 15 emails t... read more
ZERO STARS..A call in a reasonable amount of time would have been decent customer service, instead I have to post this and get a COPY AND PASTE RESPONSE. I've sent you 15 emails that I have every copy saved, how about you just respond to one ???????? I've been calling and emailing this company for weeks and they REFUSE to contact me. This is truly the WORST customer service I've even dealt with. First I spoke with a foreign call center that said someone from this "company" would definitely call me back within 48 hours.. surp... read more
If I could give them zero stars I would. Smith management is the absolute worst property management company I have ever dealt with. Their customer service is worthless.
They have ran our complex into the ground. I would not recommend smith to absolutely anyone. You guys should be ashamed of what you have done to our neighborhood and I can’t wait for you guys to be gone.
Another terrible management company! If you put in a maintenance request, they don't even fix the issues! There has been a deceased animal in my parking spot for over a week, and nothing has been done to remove it. Ice management was also awful this winter! I told them about icy spots where I almost slipped, and no salt was ever put down to solve this. You basically have to handle all of the maintenance issues by yourself when using this company! Ridiculous when HOA fees are so high. I can't wait for the market to turn aroun... read more
Frequently asked questions about Smith Management Group
How is Smith Management Group rated?
Smith Management Group has a 3.6 star rating with 592 reviews.
When is Smith Management Group open?
Smith Management Group is open now. It will close at 6:00 p.m.
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