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SmileMakers Orthodontists
- Dental
- Thunder Bay, ON
About this business
SmileMakers Orthodontists is proud to have been treating patients in the beautiful Thunder Bay region for over 30 years. SmileMakers Orthodontists was founded by Dr. Mark Vukovich and Dr. Reijo Peltoniemi, who you will see in our office every visit! Both doctors have worked on many people in the area over the last 30 years including parents and now their children. The focus at SmileMakers is to create a family-oriented feeling where every patient coming in feels cared for and receives the attention they deserve.
Location details
584 Red River Rd #100, Thunder Bay, ON, P7B 1H3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service at the front desk really needs improvement. While orthodontic treatment is often considered cosmetic, some people, like myself, require it due to more serious issues—my teeth were growing in the wrong places. Recently, my top wire retainer broke and was hanging down, getting caught on my bottom wire and cutting my tongue. My mother called the office because I was in pain and worried about accidentally swallowing it. However, the woman at the front desk told us to just put wax on it and said they couldn’t hel... read more
Its been less than 2 years since I have finished my orthodontic treatment here. To say the least I am 100% unsatisfied with my teeth. Was given a perminent retainer with bends in it? so my teeth have just pulled the bends apart leaving open contacts, rotations, and lots of shifting. Almost all my molars are tilted and my occlusion is not ideal. I was also not given a essix retainer, when I asked why the dr told me I didnt need one... Pretty poopy situation since orthadontic treatment is very expensive and my results lasted l... read more
Whenever I had a appointment with them was always made to wait around 30+ minutes after my appointment time was to start not to mention the time waiting while in the chair to have someone see me. When I had a issue and tried to ask the staff as braces are extremely expensive, immediately was treated like garbage by staff for not just saying OK to their reasoning of "human error" and asking questions.Anytime I had to go in after that I was treated rudly and like a nuisance. I do not recommend bringing your business here.
Very professional and efficient service. Everyone is friendly and helpful. Would recommend Smilemakers over other orthodontists I’ve been to (moved to Thunder Bay therefore had to find a new ortho).
Technical work was decent. Medical secretary attitude was horrible. Go elsewhere if you don’t like minions on a power tip
Frequently asked questions about SmileMakers Orthodontists
How is SmileMakers Orthodontists rated?
SmileMakers Orthodontists has a 3.6 star rating with 14 reviews.
When is SmileMakers Orthodontists open?
SmileMakers Orthodontists is closed now. It will open on Monday at 8:00 a.m.
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