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Smile Straight Orthodontics - Tupelo
- Tupelo, MS
About this business
Location details
9813 Dyer St Ste 100, Tupelo, MS, 38801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 a.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fast , Efficient and very Professional. Everyone had a role in the Tupelo office and each person took their job seriously and perfected each role. We felt very safe as well as at home in the facility. The doctors and techs were phenomenal ,but our very first encounter was the office staff and managers; top tier professionals! Everything is ran smoothly , that takes training and team work. Thank you so much, we look forward to the rest of our time here.
I am only giving a one star rating and review for the lady at the front desk. Every interaction I have had with her has been exceptionally rude, she is in a hurry to get you away from her. When trying to reschedule my 2 children’s appts whom I pay good money to them for, she wasn’t the least bit willing to work us in. Considering it’s summer and children are busy she basically made it seem like if I couldn’t get them into that very appointment that day it’d put my kids treatment behind for months because there was absolutely... read more
When I first signed up the experience was great! Service quality has slowly declined. There is always new staff and a dentist on every visit. One of the dentists was harsh when drilling on my teeth. The staff does not always communicate properly. At this point, I'll just accept my crooked smile. I don't recommend them.
Do not recommend this practice. They make it easy to initiate service (eager to call back), but it’s completely complicated to get help with them filing insurance claims properly. My daughter still has orthodontist benefits available and they won’t file the claim instead I am paying out of pocket $125 per visit. All they know is to collect money at the front desk and are completely unhelpful. If I knew then what I know now I would’ve never initiated their services. Ridiculous!
I planned to wait until my final appointment in October to leave a review, but after today I felt it was important to share. The morning after having a permanent retainer placed, I came back because it was causing significant irritation. While explaining my discomfort, a front desk lady interrupted and said, “we’ve never had anyone complain about a permanent retainer before.” That felt dismissive and unprofessional, especially since each patient is different. Patients are investing thousands of dollars into treatment. As a v... read more
Frequently asked questions about Smile Straight Orthodontics - Tupelo
How is Smile Straight Orthodontics - Tupelo rated?
Smile Straight Orthodontics - Tupelo has a 4.8 star rating with 264 reviews.
When is Smile Straight Orthodontics - Tupelo open?
Smile Straight Orthodontics - Tupelo is closed now. It will open on Monday at 8:00 a.m.
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