Smile Straight Orthodontics - Tupelo

Asmara Johanna 

on Google

2 months ago

My experience with Dr. Mary Cruz Contreras felt like a waste of time disguised as professionalism. I took my son to her office because his general dentist recommended that an orthodontist evaluate whether it was time to extract his two baby canines. When I called to schedule, I clearly stated that this was the reason for the appointment. During the visit, they took X-rays and the staff started talking about braces, down payments, and insurance authorizations—without first addressing the issue we actually came for. I had to ... read more

Yvonnia Ezell 

on Google

4 months ago

The entire office helped me with my son's braces. They were patient with us as we struggled with our appointments. They were extremely nice and did an excellent job. He loves his new smile. 

Summerr Redd 

on Google

4 months ago

This was one of the worst experiences that I have had from a medical professional, Dr. Mary Cruz Contreras. I felt disrespected and was treated like I was a nobody. She was rough with my mouth and was uncaring. She doesn’t know how to talk to her patients in a respectful manner. And because she thought I was a Medicaid patient (i paid the full amt of $5500 before my 1st appt), she wanted to treat me differently and even was going to take my braces off in December when I still had visible spacing. All patients should be ... read more

sierra henry 

on Google

a month ago

My 3 children and I love these people's... they're good at what they do and are so kind to us 

Victoria Waters 

on Google

5 months ago

I’m extremely disappointed with the lack of communication from Smile Straight Orthodontics. I spoke with their office twice before my appointment and even called on the day of the appointment to ask about the consultation process. I specifically asked if there were any restrictions if an appointed guardian (grandparent) brought the patient, and I was told no. However, when we arrived, they refused to see him because a parent wasn’t present. When I called back to inform them that he had just been turned away, the staff membe... read more