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Smile Gallery of Greensboro

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4.2
118 reviews
|Endodontists|Greensboro, NC 27410

4606 Old Battleground Rd, Greensboro, NC 27410

(336) 383-1555

https://smilegalleryofgreensboro.com/

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About

At The Smile Gallery of Greensboro, we take the art and craft of dentistry to a whole new level, providing beautiful work and exceptional care that will exceed your expectations.

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4.2
118 reviews
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Kenyatta Jeffries on Facebook

2 years ago

07/10/2019, 03:33 AM
I’ve been a patient at this dental office. I remember when it opened and was one of the first patients to be seen in the office. Very pleasant experience, I recommended this place to multiple people because I work at the Express care in the same shopping center. But as of today my feeling on this place has changed with its customer service. I called to cancel an appointment that was on the following day due to my mother being in a traumatic car accident being hit head on by a 18 wheeler truck who has had multiple surgeries and recent has had some brain issues that has taken us all for a scare. Being the appointment was at 8 am I called to see if she had something later or just reschedule. I was informed I would be responsible for a late cancellation of $50 because it wasn’t canceled within 48 hours. Although I explained why situation she wasn’t empathetic at all, she just stated I’m sorry but that our policy, nor did she show any concern regarding my mother being in a traumatic accident again this was head on with a 18 wheeler truck , she has had over 5 surgeries and currently in rehab and also seeing a neurosurgeon for brain trauma. It’s not even an issue of $50 because that’s very minimal and I do have a Flex spending card, it’s that she wasn’t empathetic about it and waiving a fee is completely at the discretion of the faculty regardless of policy. This left the worse taste in my mouth. I wouldn’t recommend this faculty to anyone , there more focused on 50 dollar late cancellation fee that being empathetic about my situation nor maintaining a long term patient who has recommended this place to multiple people being I worked in the same area, and ally of these people have thanked me for referring them there. So this is the end of my care here and my recommendation of this facility if anything I will tell my experience with staffing and recommend they seek a different dental facility. The Dentist is great I will say that much
Trish A Clayton on Facebook

2 years ago

06/27/2019, 09:09 AM
had my very first visit today! I have severe dental anxiety and I cannot say enough about how great I was handled! from the awesome hygienist to the dentist! The front desk was also super sweet and accommodating! I'm supposed to have oral surgery and come back for fillings and a deep cleaning but I know ill be in great hands!
Mac Thomasson on Facebook

3 years ago

02/28/2019, 12:31 PM
the best cleaning I ever had
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Stefanie Hudspeth Osborne on Facebook

4 years ago

01/04/2018, 00:22 AM
Super friendly staff, extremely short wait time and super quick, but thorough with a screaming 2 year old!!
Cari Ruley on Facebook

4 years ago

01/02/2018, 07:06 AM
Respond to negative reviews
JP VanderLinden on Facebook

4 years ago

12/29/2017, 10:05 AM
Great dentist. Love that they offer options for those without insurance, and work with entire families (they've been great with my preschooler, helping her have good dental experiences). Scheduling is flexible, good availability, hygienists are pleasant but not overly chatty, equipment seems very up to date and atmosphere is clean and bright. Strongly recommend.
Tizza O Newkirk on Facebook

4 years ago

10/05/2017, 12:57 PM
Cece Miller on Facebook

4 years ago

10/03/2017, 04:07 AM
Sherry Fairman Anderson on Facebook

4 years ago

09/21/2017, 10:02 AM
We moved last year so everything was new to us. I just had my 3rd regular exam today and have decided not to return. After my last visit, my mouth was sore and the cleaning was borderline painful. I decided to give it one more try. Not as sore, but the cleaning was not pleasant. There is no personality, no conversation aside from telling me to floss more. I was told no cavities and that's all the feedback I received. For the amount of time the hygenist scraped at my teeth, I expected something more. I've never had a cleaning with the same water/vibration tools they use. I'm not a fan of having water sprayed all over my face, while I listen to something screeching while it grinds away, causing me little twinges of pain. I've always enjoyed the dentist. This just isn't the place for me.
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