Smile Direct Club

Emily Gilbert 

on Google

5 years ago

DONT DO IT!! I tried theses aligners for a week and the completely destroyed my gums and mouth. Back in 2019 I requested a cancellation of my membership and a full refund I literally haven’t touched these aligners in 2 years. My request got swept under the rug and never canceled it. So I’ve been charged $80 EVERY MONTH since. I finally reached back out to the company to get my refund and was yet again dismissed and told a manager would “get in touch”. If I do not hear back from someone and get my full refund by the end of th... read more

Robert Noetzel 

on Google

6 years ago

I was asked to sign a form over and over again saying that I wouldn’t be charged until I decided that I want them or not. Even though the form said they would charge me right away. I stated to them that I wanted to view my options before I committed to anything. However I was told that they wouldn’t do anything unless I signed and that I wouldn’t be charged until I decided that it was right for me. However one day a box showed up at my door and I was charged the full amount. After calling customer service after the fact, I w... read more

Patrice Barnes, CAC 

on Google

6 years ago

Shanique was very knowledgeable and helpful. She made our experience wonderful and smooth. Would recommend anyone interested in Smile Direct Club too work with her. Our experience was so smooth for my daughter that I will definitely be going back for myself. 

Staci Bohannon 

on Google

6 years ago

Shanique was awesome! It was quick, informative, painless and she really took the time to learn some stuff about me! We bonded over all our tattoos. Can't wait to start my smile journey!