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SMG Primary Care of North Andover

4.4

About this business

Location details

203 Turnpike St suite 300, North Andover, MA, 01845, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.442 reviews
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Sergei Pinchuk's profile image
Sergei Pinchuk 
on Google
a month ago

I don’t usually leave reviews, but what happened I think is insane. When I moved to the area, I visited doctor Mandy Kaur, I asked for some referrals to other specialists, but I was told that I am young and healthy and I’m gonna be okay. However, now they’ve got the doctor that I really would like to see. But they said I can’t switch provider inside the clinic and because I already was assigned to Mrs. Kaur. I cannot switch my PCP provider and see the doctor that I really would like to. All due respect stuff is not helpful a... read more

Corey Chavis's profile image
Corey Chavis 
on Google
3 months ago

I don’t usually write reviews unless they are positive and to help a business out; However, I cannot let what happened to me here slide. I was a patient of Dr. Prathima Chaloori’s for at least a year and a half. I had multiple visits (telehealth and in person) where I complained of frequent vomiting and upper abdominal pain. I was turned away multiple times being told it is my fault because of things i do recreationally or because of my diet etc. I had to PUSH to get tests done after multiple visits of the same back and fort... read more

Adelina Hernandez's profile image
Adelina Hernandez 
on Google
7 months ago

Unfortunately, I have to give it a star in order to even leave a review. But I wouldn't even give it a star. Saddens me to even have to do this because of all the stuff Steward Medical is undergoing behind the scenes, to then have people who work for SMG be a terrible face for the company with poor people skills, poor communication, & poor customer service. The tone of voice and demeanor of the front desk staff "Erica or Erika" however it is spelt has an attitude like she can not be bothered and it's a burden to answer the p... read more

Hannah Rose (missmonkey87)'s profile image
Hannah Rose (missmonkey87) 
on Google
10 months ago

Front desk staff are hit or miss, half the time they don’t have the time of day and are rude and dismissive. I see Dr. Kaur and have never had a good experience. I understand they are busy but every visit I have had I have spent less than 10 minutes with a provider in the room, no matter if it’s an annual physical or if I have a serious concern. My chart is always inaccurate, they ask no questions, and she was rude and dismissive every time I asked for care. Doctor was more concerned about medicating me for being upset with ... read more

Kelvis Thomas's profile image
Kelvis Thomas 
on Google
10 months ago
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Frequently asked questions about SMG Primary Care of North Andover

How is SMG Primary Care of North Andover rated?

SMG Primary Care of North Andover has a 4.4 star rating with 42 reviews. 

When is SMG Primary Care of North Andover open?

SMG Primary Care of North Andover is closed now. It will open tomorrow at 9:00 a.m. 

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