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Smartbox Moving and Storage
- Consumer Services
- Norfolk, VA
About this business
SMARTBOX provides a simple and convenient portable storage solution delivered right to your door! Whether you are storing for a few months, moving from coast to coast or across the city, SMARTBOX has you covered every step of the way with our affordable and flexible portable storage units.
Location details
5786 Sellger Dr Suite 100, Norfolk, VA, 23502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Smartbox saved my move after multiple companies informed me last minute that their capabilities would cause inconvenient modifications to my plans. Robert @ the Norfolk office killed it for us. The driver/delivery driver provided some of the best service by asking what I needed, stating any limitations he had and he didn’t hesitate to get the job done. Everything was on time and we had no damaged items. I would note that the use of wooden crates can be different/difficult as you need them to be nearly perfectly level to oper... read more
Before today i only had good things to say about smart box but the customer service and lack of motivation to correct issues has changed my mind. I had scheduled over a week ago to have my belongs droppedoff on 1 July but the morning of received a call saying their 1 and ONLY forklift was down. Then 30 minutes later was told they were up and running again and i would get my belongings. I had already scheduled for movers to come and move my things for me. Well, now after waiting all day, it's 4pm they call saying they are sti... read more
Do not use this company. It pains me terribly to give them one star because zero isn't an option. I'll give you a some backstory below, but if you're not interested in reading that, just take my advice and stay away. They are awful. I'll list my grievances in ascending order of magnitude: 1. They don't show up on time. The delivery was late. The pickup was late. I'm only half way through this tragic experience, but I'm not expecting future timeliness. 2. The boxes are garbage. We rented 6 small ones; 1 of them closed properl... read more
Smartbox provided great customer service up until they had my money and all of my belongings. Their poor communication and unreachability have led to me and my family being homeless. I'm hoping this review leads to a change of heart, please help me Smartbox!
Frequently asked questions about Smartbox Moving and Storage
How is Smartbox Moving and Storage rated?
Smartbox Moving and Storage has a 1.8 star rating with 6 reviews.
When is Smartbox Moving and Storage open?
Smartbox Moving and Storage is open now. It will close at 5:00 p.m.
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