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Smart Start
- Auto Parts & Supplies
- Chester, VA
About this business
Location details
12530 Iron Bridge Road, #H, Chester, VA, 23831, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today was the second time I haven’t been notified that no one was going to be there now I will have a lockout because no answer from the location and I sat there for 45 minutes past my appointment just to give them extra time… the first time they didn’t tell me they weren’t going to be there I wasted an entire work day waiting and going to a different location where I was pushed around and disrespected numerous times I can tell you right now I’m transferring to a different company asap.
The technician was very polite and professional. I just say very great a multitasking all while making sure I was provided with the necessary information. Thank you.
If your tech calls out of work and you’re not notified until last minute before your scheduled calibration just before the weekend, expect your vehicle to be as good as a paper weight with absolute useless customer support. Super frustrating that this company acts as if your at fault and locks your device not allowing your car to start then saying you need to pay to get a one time code that’s only good for 3 hours hoping you can get a spot on the schedule the following Monday. It’s a real shame you give this company all this... read more
Choose any provider but this one. There's about a 50/50 chance that they'll be there for your monthly appointment, and it's your responsibility to accommodate their schedule to get back. No accountability whatsoever.
Frequently asked questions about Smart Start
How is Smart Start rated?
Smart Start has a 4.1 star rating with 33 reviews.
When is Smart Start open?
Smart Start is closed now. It will open on Tuesday at 8:00 a.m.
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