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Smart Prep Center

4.1

About this business

Location details

607 Interchange Blvd, Newark, DE, 19711, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1121 reviews
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vikramaditya Rumba's profile image
vikramaditya Rumba 
on Google
a day ago

We have been working with Smart Prep for some time now, and our overall experience has been very positive. Shipments are consistently processed on schedule, and their communication has improved notably compared to a few weeks ago. While the frequent updates to their software have made it less intuitive than it was in the beginning, the quality of their service remains reliable. Overall, partnering with Smart Prep has been a valuable choice for our business. 

Aina N's profile image
Aina N 
on Google
2 days ago

I’ve been shipping thousands of units every month and appreciate how the per-item price drops at higher volumes. The customer service is truly next-level—Andy and Azat always respond fast and solve any issues. Inventory management is seamless, and I’ve never worried about compliance or storage. 

Yaish Gorin's profile image
Yaish Gorin 
on Google
2 days ago

I use Smart prep center services every day and they are the best warehouse I worked with. Best warehouse for FBA and FBM orders. Highly Recommended 

Charmaine Sarak's profile image
Charmaine Sarak 
on Google
3 days ago

A Seamless Partnership from Start to Finish Working with Smart Prep has been an absolute pleasure. From day one, their team demonstrated professionalism, efficiency, and a genuine commitment to helping our business succeed. Every step of the process—from inventory intake to final dispatch—was handled with precision and care. What truly sets Smart Prep apart is their responsiveness and attention to detail. They understand the fast-paced nature of e-commerce and consistently deliver on time, with zero hiccups. It's rare to fi... read more

Don Ray's profile image
Don Ray 
on Google
3 days ago

They do not address issues, they have sent inventory weeks late, they have not reimbursed me for an item lost. Email their customer service and see if they even respond. You have to set up an appointment with them to speak to someone and they have literally said the last time I spoke to them that "you should never have to contact us". Because they think they are so perfect I guess. They are violating their terms of agreement but I doubt I will get any my deposit back. 

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Frequently asked questions about Smart Prep Center

How is Smart Prep Center rated?

Smart Prep Center has a 4.1 star rating with 121 reviews. 

When is Smart Prep Center open?

Smart Prep Center is closed now. It will open tomorrow at 9:00 a.m. 

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