This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Smart Jewelers
- Consumer Goods
- Northbrook, IL
About this business
We have been a family owned retail jewelry store since 1960. Our only location is 936A Willow Road. Willow Festival Shopping Center at the corners of Willow and Waukegan Roads, in Northbrook, IL. Our goal of customer satisfaction is our primary concern. We currently are authorized retailers for Ebel, Michele, Victoinox Swiss Army, Citizen and Officina Del Tempo watch brands. We have a full service jewelry repair department on our premises. Our jeweler is on site Wednesdays and Saturdays. We are authorized to do Ebel battery ... read more
Location details
936 Willow Rd, Ste A, Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had such a great experience this past weekend buying a new setting for my engagement ring. Everything I saw in the store was beautiful. Their work is simply impeccable. This is my new favorite jeweler.
My parents are repeat customers here (Two rings and a Rolex) from a while back. They stopped in to look at engagement rings on my behalf as I was unable to make it. After acknowledging their return as repeats in their records, Not even 15-20 min into the visit, Joel berated my parents and asked them to leave and not come back. Why? Because they were speaking in Urdu (their native tongue) to each other about different options for diamonds. The blatant prejudice displayed by Joel is disgusting. Mind you my parents English is c... read more
They held a "roadshow" event last weekend to purchase jewelry, coins and precious metals. They offered me less than 1/2 of what 2 other jewelry shops in the area offered and blatantly lied about the value of a couple items. I'll never go back.
I am saddened that I have to write this, but I am still reeling from the way I was treated at Smart Jewelers today. Let me preface this by saying that I really liked this store. Beautiful jewelry, good service, and cute Guinea pigs that my daughter liked to visit. About a month ago I brought in a few initial pendants that I wanted attached to a chain and they did a nice job. Unfortunately, one of the pendants came detached from the chain and today I brought it back to Smart Jewelers to be repaired. The staff informed me that... read more
Frequently asked questions about Smart Jewelers
How is Smart Jewelers rated?
Smart Jewelers has a 3.5 star rating with 17 reviews.
When is Smart Jewelers open?
Smart Jewelers is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com