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Small Planet EBikes is a dealer of fun, practical, and sustainable electric bicycles. Test ride our bikes today. Locations in Denver, Boulder, & Dallas.
724 Main St, Longmont, CO, 80501, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Huge shoutout to Zach for helping me get my Stromer ST2 back on the road! He sold me the Stromer back in 2015 and has always been happy to help me with service. This time he helped me diagnose and fix my problem long distance with a great price on the replacement part. Support after the sale is very important for e-bikes and I’m confident that Zach will be there for others like he’s been there for me. BTW, I love the Stromer and it’s been pretty darn reliable. Only after more than 5 years and over 4K miles did I have a part ... read more
Great staff and very knowledgeable. Having Aventon bikes in stock is a big plus! We'll be back.
it's good
it's good
I have bought 3 bikes from Small Planet E Bikes. Their service department is outstanding. They want you to be happy with your bike and they do what it takes to make sure that you are satisfied with your bike.
Had a great time riding a few bikes in Longmont last weekend. Edward was EXCELLENT listening to my needs over the phone and had a wide variety of bikes ready for me to try out. The appointment gave me a lot of information about which bike might be best for me. Thanks. I'll be back to buy one next trip to Colorado!
i want to give a better review because they have a great selection of e-bikes. but i feel like their customer service is not terribly friendly, and they always seem like they are too busy and they are doing you a favor to attend to issues. they also charged me the price of a new bike for a used bike for the same model. so they are slightly overpriced. their free tune-ups for life are hurried and they skip things like cleaning or lubricating the chain, which seems like a basic part of oa tune-up to me.
Business response:
Julie I am very sorry about this experience. I am checking with the staff to correct this immediately. If you were over charged call and we will adjust that for sure. Feel free to call me anytime/Tom Wilson
Excellent service, great staff. Best place to get good information on this growing segment of the biking world. They know e-bikes! And you can demo any of them. Very helpful. Loving my e-bike!
Business response:
Thanks Doug enjoy the ride!
Tom gave us a screaming deal on the Kalkhoff Agattu I wanted. Thanks for all the help today. We've already been on a ride as soon as we got home. LOVING THE RANGE DISTANCE!! She's a sweet ride. I'm looking forward to many many rides with the hubby.
Business response:
That makes me very happy and thanks for the kind words!
Small Planet E Vehicles has a 4.5 star rating with 241 reviews.
Small Planet E Vehicles is open now. It will close at 6:00 p.m.
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