SmackTom.com

Al Vam 

on Google

4 months ago

Scammers. They sell low quality items on marketplaces including bed bath and beyond and if return is requested, they will require that you ship the item to them and they will charge a 25% restocking fee just to take it back. They really make it impossible for you to return any item you buy from them. Don’t buy anything sold by this outlet. They sell the lowest quality furniture. Stuff you wouldn’t believe how they were made 

Anonymous 

on Google

11 months ago

I ordered a patio set two chairs one table from bed Bath and beyond site. The package arrived minus a seat cushion. It was so small that I could not sit on it and I’m small! It smelled like a dirty dog so it had been used! I Discover it was from a marketplace with these bad one star reviews and that it’s hard to return ! And people have lost money. I paid $200 for this set. shame on bed bath and beyond! 

Anne Shirley 

on Google

11 months ago

I ordered a patio set two chairs one table from bed Bath and beyond site. The package arrived minus a seat cushion. It was so small that I could not sit on it and I’m small! It smelled like a dirty dog so it had been used! I Discover it was from a marketplace with these bad one star reviews and that it’s hard to return ! And people have lost money. I paid $200 for this set. shame on bed bath and beyond! 

CS LLC 

on Google

a year ago

This company is total scam, buy at your own risk. I ordered a lamp set for $157 from Overstock with no advertisement that this is a "marketplace seller" which exempts them from following Overstock polices. ZERO protection. I found this lamp set on amazon for $92 and immediately tried to cancel with Smacktom and they denied it and daysss later they shipped. Then I initiated a return and they changed their return policy while I was on the site haha such crooks. I printed out the original policy and the revised policy which now... read more

Joe Libasci 

on Google

2 years ago

Horrible experience! They sell through Overstock and they (OS) are just as bad not having my back on a return issue. Smacktom is appropriately named as I feel like I’ve been smacked by their snarly replies and my loss of $160!