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S.M. Brown Heating & Cooling

4.7

About this business

Location details

34 Main St, North Reading, MA, 01864, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.723 reviews
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AC AUTO's profile image
AC AUTO 
on Google
2 months ago

Shane and his crew are fast and knowledgeable! 

Pendagram's profile image
Pendagram 
on Google
8 months ago

SM Brown serviced my very old boiler several times for a reasonable price and most recently, removed the boiler, tank, and remaining oil in the tank. Nick came out to see the site and provide a quote. He was friendly and personable and the quote was reasonable. They arrived on time, removed both and the external pipes, left the area clean and didn't damage anything in the process. Fully recommend them! 

Stephanie Slattery's profile image
Stephanie Slattery 
on Google
9 months ago

I called because my AC was not cooling properly. They told me over the phone that I’d need to join the “maintenance plan” for service. The maintenance technician was inexperienced and actually damaged a water sensor in the attic. During the maintenance, the tech noticed that the Freon needed to be topped off and he could not do as part of the maintenance. He basically cleaned some debris around our unit for $250. When I called to have the Freon topped off, they stated that it would be an addl. $250 to come out plus the cost ... read more

Joshua Vogel's profile image
Joshua Vogel 
on Google
a year ago

We were SMBrown customers for years, but our patience with them is gone. At first I was just annoyed with their pricing, but now questionable service has led to a fair amount of damage in my basement. We hired them to do an annual tune up and within 24 hours our heat stopped working. SMBrown was prompt in sending someone right back out who was able to rectify the issue. Then that weekend we noticed a large amount of water in our basement. Every few minutes more water seemed to flood out of a radiator on the wall in our basem... read more

Mike DuPont's profile image
Mike DuPont 
on Google
a year ago

I called for them to come out and look at my burner, it wasn't firing right. During the inspection they found a significant fault in my oil tank. If they didn't inspect the tank it really could've been a major headache. Came out the next day and replaced the tank. They were very thorough and professional. Left the area cleaner than it was when they got here. I won't use anyone else 

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Frequently asked questions about S.M. Brown Heating & Cooling

How is S.M. Brown Heating & Cooling rated?

S.M. Brown Heating & Cooling has a 4.7 star rating with 23 reviews. 

When is S.M. Brown Heating & Cooling open?

S.M. Brown Heating & Cooling is closed now. It will open at 9:00 a.m. 

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