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Sloane Toyota of Malvern
- Car Dealers
- Malvern, PA
About this business
Sloane Toyota of Malvern, part of the Sloane Automotive Group, is a Toyota Dealer in Malvern, PA specializing in New Toyota and Used Car Sales and Financing. Check out our Inventory and Lease Deals of your favorite models, including the RAV4, Tacoma, Tundra, and more! Our Professional and Courteous Sales Team will help you find the car you want at a fair price. The Sloane Automotive Group is a family-owned and operated dealer group, which has been in existence since 1970, serving the Automotive Sales and Service needs of the... read more
Location details
593 Lancaster Ave, Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Absolutely the worse experience in my 50 years of car buying. Sales manager was rude and difficult to negotiate with, undervalued the trade-in based on KBB by several thousand dollars, had overpriced used cars, new cars marked up above list price, the process takes forever. This dealership at one time was very nice but I noticed the seats in the waiting room have torn seats, maybe they've fallen on hard times
I have been buying cars for over 40 years.....I have never seem a more inept company. Josh, the sales manager, has been more than frustrating He is good at passing the problem to the next guy....the General Manager doesn't return the first or the second call.....I can't wait to see how bad the service department is....I am sure they too will disappoint.
Business response:
Hi, Thomas! Each and every member of our team strives to save our customers time and money and they are dedicated to honest service. Mohamed will be very happy to see your review! Thank you for your business!
Business response:
Thank you for for your feedback, Sharon. Our top priority is delivering 100% customer satisfaction and I'm sorry to hear about your experience. I would appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. Regards, Dennis Hoffman, Service Manager, dennis.hoffman@sloaneautos.com
Business response:
Thank you for sharing your concerns with us, Mike. We never like to hear that a customer has left our dealership unsatisfied. We hope that you'll return to our dealership with the knowledge that your business is valued. Please don't hesitate to reach out to me with any further questions or concerns. Thank you! Best, Mike Nasrat General Manager mike.nasrat@sloaneautos.com 484-329-7312
Business response:
Greg, we regret to hear that you have a negative impression of us. We always strive to provide our customers with honest, knowledgeable service. We would like to talk to you about your experience; your satisfaction is important to us. Please contact me so I can address any concerns you have. -Mike Nasrat, General Manager, mike.nasrat@sloaneautos.com, 484-329-7300
Business response:
Renee, I am extremely sorry to hear about this, and can assure you it is in no way indicative of the way we run business around here. Please either PM me a good number at which to reach you, or contact me directly so I can make this right. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Business response:
Gina, thank you for taking the time to share your review about your experience working with Frank and Mark. It is a pleasure to see that they have both gone above and beyond with assisting you during your visit. We look forward to assisting you whenever needed! Mike Nasrat General Manager mike.nasrat@sloaneautos.com 484-329-7300
Frequently asked questions about Sloane Toyota of Malvern
How is Sloane Toyota of Malvern rated?
Sloane Toyota of Malvern has a 4.4 star rating with 1,940 reviews.
When is Sloane Toyota of Malvern open?
Sloane Toyota of Malvern is closed now. It will open tomorrow at 9:00 a.m.
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