Sloane Automotive Group

James N 

on BBB

5 years ago

I bought a used car from their salesmen Eric T*****. One week later the car broke down. I had the car for less than 6 months and it broke down 3 times once while I was driving it and I almost died. The managers there are very rude and only care about money. Wouldn't take back the car the first time it broke down either. Don't buy a car from these people you will regret it. 

Layla Y 

on BBB

5 years ago

I bought my 2014 535 xdrive from this dealership end of September 2017. Still under warranty and then certified. What I didn’t know is that the certification is only for 1 year unlimited miles (doesn’t make sense). Fast forward to September 2019....the engine started making a weird purring sound. Took it to BMW, the verification just wore off 2 weeks prior. And bammmmmmm the car needs a new engine at the cost of 28k. The car has 64200 miles. I call corporate BMW to see if they can help me...took about 5 days and the service ... read more

Tim M 

on BBB

5 years ago

My son is in the air Force. Took his 2014 Toyota Corolla there and the transmission was bad only option they gave him was to replace it which would cost over $10,000 there have the estimate. That is more than the cars worth. Talk to other Toyota dealers and their prices were nowhere near that less than half. being in the Air Force and away from home I think they just thought they had him cornered which is an absolute shame 

LEXUS 

on BBB

5 years ago

My father has repeatedly came to this location to fix an issue with his car. The fix they provided him resulted in water leakage into the roof of the cabin. To which they later denied stating they couldn't reproduce the issue, despite repeated leakage over the course of multiple thunderstorms. Eventually they relented and was able to replicate the problem with instruction. They then proceeded to 'fix' the issue, which resulted in hundreds over dollars of damage due to Sloane's and its' third party negligence. However, they d... read more

John Richard 

on BBB

6 years ago

I had some work done over a year ago and just recently discovered that an axle seal was leaking. Since i had only put about 600 miles on the car, and the work had been done about a year ago, i thought that Sloan should repair it at no cost. During my discussions with the service advisor, Tom W***** i found out that the seal had not been replaced when the axle was replaced. (I thought it should have been.) However, Tom went to bat for me with the Service Manager and they did the work at no cost to me. They went over and above... read more

Nicholas M. 

on BBB

7 years ago

Awful experience, put a deposit down on a car last Thursday, was told (in writing) that day the car was my mine and couldn't be sold. Heard from Brad ( the salesman) today telling me they sold the car on Saturday. I do not recommend this dealer at all, their word means nothing.