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Sleep Number
- Furniture Stores
- Charlotte, NC
About this business
Location details
8912 Pineville-Matthews Rd Unit C, Unit C, Charlotte, NC, 28226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do Not Buy – Faulty Product and Terrible Customer Service I purchased this product for my mom, and initially, everything seemed fine. However, shortly after the 100-day trial period ended, it started having serious issues. We contacted the store multiple times, but they repeatedly told us they couldn’t help and directed us to customer support. We then went through several rounds of calls with customer support, none of which resolved the problem. Multiple technicians were sent to my mom’s home, but the experience was uncomfor... read more
More Complicated Than It Should Be I expected this to be a simple, comfortable upgrade, but it’s been the opposite. The setup and day-to-day use feel overly complicated for something that should just work in the background. The app frequently loses connection or doesn’t sync properly, which makes it hard to rely on any of the features. Adjustments don’t always respond the way they should, so you’re constantly second-guessing whether it’s actually doing anything. What’s also frustrating is the disconnect between the store and... read more
Very informative, polite, friendly. Would definitely recommend. Thank you
Tom was a great help at the Pineville, NC store. He was very attentive and patient.
Frequently asked questions about Sleep Number
How is Sleep Number rated?
Sleep Number has a 4.1 star rating with 105 reviews.
When is Sleep Number open?
Sleep Number is open now. It will close at 6:00 p.m.
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