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Skin Vitality Medical Clinic Kitchener
- Wellness
- Kitchener, ON
About this business
Location details
4281 King St E, Kitchener, ON, N2P 2E9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I'm writing to express my deep dissatisfaction with the service I received during my visit to your clinic for Botox treatment as a new client. I came in based on a promotion I saw on your social media (Facebook/Instagram), which clearly advertised a treatment for $89 including 20 units + 10 units for free. That made perfect sense to me and was the main reason I decided to book an appointment. After the evaluation, I was told I would need a total of 48 units. That means I would only need to pay for an additional 18 units, at ... read more
Worst experience. Totally unprofessional. Every time you come they want you to take consultation. And during consultation they don't want to share basic things. Like not getting kids along when I asked help to watch my 4 year daughter for 10 minutes. She said we are not a day care. Common atleast be kind with your customer. I would never come back..pathetic behaviour.
Staff are great, very experienced and professional.
Called and sent me messages repeatedly during my work day to confirm an appointment I said I would call to confirm. I also specifically asked for emails instead of calls as to not disturb me during my work day. Clearly confirming this is not an urgent matter that you need to disrupt someone at work multiple times…. Overall, I find this conduct extremely unprofessional and won’t be visiting for treatments. Patients wishes in regards to contact and preferences in general should be respected.
Uncommunicative, condescending, manipulative sales tactics. Would not recommend. Reading prior reviews, you can tell the quality of customer service by the fact that they expect you to reach out to them, rather than contact you directly and resolve the issue. Go elsewhere.
Frequently asked questions about Skin Vitality Medical Clinic Kitchener
How is Skin Vitality Medical Clinic Kitchener rated?
Skin Vitality Medical Clinic Kitchener has a 4.5 star rating with 1,208 reviews.
When is Skin Vitality Medical Clinic Kitchener open?
Skin Vitality Medical Clinic Kitchener is open now. It will close at 8:00 p.m.
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