Skagit Mazda

Jim 

on Google

a week ago

I recently purchased a “new” CX-50 from Dwayne Lane Mazda in Burlington WA. After a few days I noticed some issues: First, I noticed there was already nearly 500 miles on the odometer. Second, there was no windshield washer fluid, so I had to buy a gallon and fill the empty tank. Third, concealed parts of the car were dirty, including the ledges under the hood and trunk lid, and also under the bottom sill of all four doors. The windows were also “smudgy” so I had to visit a car wash. And finally, I discovered that that the 2... read more

Andy 

on Google

2 weeks ago

September 2026 and Dwayne Lane Mazda Will Always suck. Saleman Marley had the balls to text me on two different phones about buying another car from this piece of crap dealership. Working with other screwed customers to get results. I remember asking why not just give me a different car, it has 300 miles on the odometer? The sales manager and general manager said "That is not how this works". Ok. I understand now that the customer at Dwayne Lane Mazda is a non human piece of excrement. Your customer service sucks. Period. Th... read more

Logan Williams 

on Google

a month ago

Dered was AMAZING! I was terrified going in to buy my first new car, let alone my first car from a dealership. I did a ton of research and spent months talking back and forth with Dered over email. I was so happy to see that his calm and friendly demeanor translated directly into real life. We test-drove a 2026 Mazda3 Preferred, and not once did he push the car on us. He answered all of our questions and was extremely knowledgeable, friendly, and easy to talk to. We had normal conversations throughout the drive, which was a ... read more

Laurie Russell 

on Google

2 months ago

⭐⭐⭐⭐⭐ This was honestly one of the best car-buying experiences I've ever had, and it restored some confidence that buying a vehicle at a dealership can actually be a positive experience. From my very first visit, Dered was friendly, knowledgeable, and genuinely easy to work with. At no point did I feel pressured or rushed. He answered all of my questions, was responsive, patient, and gave me the time and space I needed to make such an important decision. As a woman buying a vehicle on my own, I especially appreciated being t... read more

Eric Bennett 

on Google

2 months ago

My experience with Dwayne Lane Skagit Mazda was, without question, the worst vehicle purchase and service experience I have ever had. This experience involved a brand-new 2025 Mazda CX-90, and what should have been an exciting purchase turned into a months long ordeal that ultimately resulted in a Washington State Lemon Law buyback. The problems began before we even took delivery of the vehicle. Our sales consultant, Wilson Rich, ordered the wrong vehicle, claiming that it is difficult with all the vehicle codes Mazda uses. ... read more