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SiteOne Landscape Supply

4.4

About this business

Location details

1501 Mercury Circle, McKinney, TX, 75071, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat7:30 a.m. to 11:30 a.m.
SunClosed
4.441 reviews
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Edward R.'s profile image
Edward R. 
a year ago

They don't stand behind their products. I had some ransid material for pesticide. They wouldn't exchange it, refund it, or any other solutions beside just throw it away. Along with my money of course. Bad business, bad customer service. No more business from my company or any associates of mine. 

Tami Wade G.'s profile image
Tami Wade G. 
3 years ago

Rainbird Corp told me to go to Site One Landscaping Supply in Homewood to get a warranty replacement on a Rainbird controller. I called the Homewood distribution center and they said normally we only cover our own customers, but I will help you out this time. I drive 60 miles only to be told they would not warrant the product because I didn't buy it there. Lied to me and wasted my time and fuel expense. DONT WASTE YOUR TIME! 

Tamara P.'s profile image
Tamara P. 
4 years ago

Great experience here ~ super friendly and helpful staff who go out of their way to answer questions and assist you in finding what you need. They are busy, so set your expectations accordingly, but I highly recommend as the quality of their plants and trees is amazing. They also have extensive experience with local landscape designers if you happen to need a recommendation. 

Tom S.'s profile image
Tom S. 
4 years ago

Their forklift drivers won't help a customer load their heavey sand bag products even when we are elderly. They sit on their cushy seats smiling at you while you try to unload. Their to good for customer service. Buy elsewhere 

Thomas F.'s profile image
Thomas F. 
4 years ago

Excellent place to get my products. Sean and Randy are on top of it all the time. They help my business strive.  

Sherry S.'s profile image
Sherry S. 
4 years ago

Avoid Andrew. Never held our choices as we asked and he promised. Our yard man went to collect our shrubs we picked out and they were never tagged as he said he would do, so wound up with whatever was available. Now we pay the consequences... 

John R.'s profile image
John R. 
5 years ago

Looking for PVC 80. Called at 2:30. Was told they are open till 3:30. Got there at 3:10. Front door locked. Warehouse door open but no response. Found my product at Ewing Landscaping. Poor management cost them $200 in sales.  

Frequently asked questions about SiteOne Landscape Supply

How is SiteOne Landscape Supply rated?

SiteOne Landscape Supply has a 4.4 star rating with 41 reviews. 

When is SiteOne Landscape Supply open?

SiteOne Landscape Supply is open now. It will close at 5:00 p.m.  

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