Sim's Health & Racquet Club Inc

MaryTL 

on Citysearch

16 years ago

SIM'S HEALTH AND RACQUET CLUB – Sim's used to be a club of high standards for health, caring about its members, and cleanliness. The owner decided to replace all staff which made the club what it was--a facility where a member felt safe in the care of the trainers, where staff came to know you as "family", hence caring about you and your health. Members had a sense of camaraderie--and that was truly wonderful. If you were out sick for a period of time, you were called to find out what was wrong--if it was illness, some of yo... read more

customer1212 

on Citysearch

16 years ago

What a waste... – This used to be a wonderful club, but with new management everything changed. The gym is overcrowded, they charge for all but one of the pool exercise classes, new staff is dumbfounded on questions from membership on, and the place is fairly dirty... What a waste of 800 bucks... should have opted for the Y 

Customer0011 

on Citysearch

17 years ago

Used to be great - now it's just ok – The equipment is good, group classes are good, but sometimes it is really too busy and the new management is not good. They let go all the good people and the new hires are barely trained and can't answer your questions. It is very disorganized and I get the sense no one really knows what is going on around there. If I had a choice I would probably go elsewhere, but it's close to where I live and I don't want to drive too far to work out. They need to hire a new cleaning company, because... read more

NEWMUM07 

on Citysearch

17 years ago

avoid! – they try to come across as a family oriented club but my baby got sick every time I brought her to the babysitting room and rather than being understanding about it they charged me $150 termination fee, which I think is really lousy since it was their fault I had to cancel