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Sims Buick GMC

4.6

About this business

Sims Buick GMC near Cleveland and Lake County is here to serve you with a full line of Buick and GMC vehicles. We take pride in helping you find the one that's right for you. Whether you're looking for a new or used car, our sales team can help with its no-pressure philosophy. For over 60 years Sims Buick GMC has been serving the greater Cleveland Buick & GMC customers. We will make your car buying experience efficient and stress-free. Call us today to schedule a test drive! 

Location details

940 Babbitt Road, Euclid, OH, 44123, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:30 p.m.
Wed9:00 a.m. to 6:30 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.6590 reviews
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Wendy A.'s profile image
8 years ago

I brought my vehicle 07 GMC Yukon for engine problems and they did it was fixed only to bring it back week later for same problem for them to say it was alternator, they were paid both times. Only to bring it n again for same exact problem. This time I spoke to Dave in Service whom seemed uninterested to say the least so I asked to speak to his manger Ron Cidor whom was just as rude matter of fact after explaining my issue and not appreciating the customer service he became angry and loud and told me my truck was older thing... read more

Wendy A.'s profile image
8 years ago

I brought my truck 07 gmc yukon to this location 3x's and the problem was never resolved. On the last occasion I was rudely taken back after Dave in service dept treated me as if i was a bothersome to continue to bring my vehicle back. Spoke to his manager Ron Cidor whom told me when I complained how customer service was not good and this was my 3rd time to get this problem fixed and I'm inconvenience of not having a vehicle, he stated to me that my car is older and has problems and if I didn't like the service I could go so... read more

sconti's profile image
11 years ago

I had an absolutely horrible experience at Sims Buick & GMC, particularly with the service department. I have a GMC SUV and it was having an engine malfunction. I had initiated a claim with GMC customer assistance, hoping that they would aid in the cost of the repair since I was just a couple of months out of the factory 5 year warranty. GMC customer assistance advised me to bring my SUV to a GM dealership to obtain a diagnosis. At that point they would review my case and decide whether or not they would provide financial as... read more

Frequently asked questions about Sims Buick GMC

How is Sims Buick GMC rated?

Sims Buick GMC has a 4.6 star rating with 590 reviews. 

When is Sims Buick GMC open?

Sims Buick GMC is closed now. It will open tomorrow at 9:00 a.m. 

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