Silvernail Realty

Carrie H. 

on Birdeye

3 months ago

I would not deal with at all they do not stand behind their places. Very unprofessional. Refused to make necessary repairs went months without a stove washer dryer. Then when you move out they talk a lot of crap. Trying to keep my security deposit I even sent a letter disputing because was never in my apt but charged me for blinds that was never in the place I even had what they call is a charge for what? Never answered me. Katy herself always said she liked how I took care of the property even got a gift card in ... read more

Gaby S. 

on Birdeye

5 years ago

Literally worst landlord ever. I wish people would read these reviews more and realize that they are evil. 10/10 would not recommend EVER. They tried charging me for things not in my lease, she would drive by to see if I had a dog at my house. Not only that but they “lost” forwarding addresses and our deposits are “lost” as well! Evil evil evil! Don’t rent with them!!!!!!!! 

Victim of S. 

on Birdeye

8 years ago

To any fellow victims of Silvernail Realty/Sue Glatz/et al A law firm in Grand Rapids is looking to file a class action lawsuit against these people. If you want more information or are interested in adding your complaint please contact me at ben.tapout@gmail.com 

sorry :. 

on Birdeye

8 years ago

You really don't want to go there! They will refuse to fix things. Their neglect caused damage to my property and they refused to pay for the repairs. Then they will blame you for damages so they can keep your deposit...they have been known for this for over 20 years...a friend warned me while I was renting from them. And if your end up in court don't think it will be fair...the judge is probably in their pocket. And the inspector is for sure because I have had licensed contractors in the house I rented who couldn't be... read more

Elaina 

on Birdeye

8 years ago

Never rent from these people!!!!! They don't giv you a copy of the lease when you first move in. They made us resign our lease two months after moving in. The land lord just walks right into the apartment without notice. Yells at you if you don't contact her but then turns around and never contacts you. They overcharge for the apartments they rent and illegally split the utilities between upstairs and downstairs units when they are supposed to have their own meters. The list goes on.... 

... 

on Birdeye

8 years ago

Silvernail is awful. Renee and sue are rude whenever you talk to them. They won't send someone to get things fixed in the apartment until a week or so later. The maintenance lady is sue's sister so she's just as rude. She also has no idea what she's doing. A gas line ran right through the house. In order to turn on the stove you have to turn on the gas line, then you have to make sure you shut it off or else the apartment will smell like gas (this is a hazard by the way). The floors were caving in. The post in the basement t... read more

Tara C. 

on Birdeye

9 years ago

DO NOT do business with this company! Better to live in your car than to deal with this unethical slumlord. I was unfortunate enough to rent from Silvernail Realty years ago, and it's sad that even though they're clearly just as bad now as they were back then, they're still in business. I rented a horrible apartment from them and by the end of the ordeal I was out thousands of dollars and several irreplaceable possessions. When the sewer line backed up into the bathroom, Sue claimed that it was somehow our fault and charge... read more