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Silver Pine Medical Group
- Health & Medical
- Utica, MI
About this business
Location details
13467 23 Mile Rd, Utica, MI, 48315, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Always a unacceptably long wait.. Expect to see the doctor over an hour after your scheduled time. Awful scheduling at this place.
Dr. P. Patel was amazing. She is sweet and I felt very comfortable with her. The office staff are a different story. I waited while the entire waiting room cleared out (it was full when I arrived) and then more people who came in after me were called in so I asked the receptionist if I had been forgotten. She assured me that I had not. Then I was the next one called in. How ironic. The doctor's assistant called in a lot of people before me that arrived quite a bit after me so I'm sure they did forget about me. All they had t... read more
The office management at this firm is horrible. They are not organized - which has led to extreme wait times in the past and horrible management of billings. We have been mislead by the office support - costing us significant money on a test that could have been done for much less. The billing staff rarely accurately checks which tests are covered on insurance vs not covered...when we asked for support on one bill we should have never received due to a mistake on THEIR end we were given the runaround for three months before ... read more
Wow I swear I checked yelp if this place had good reviews or not, two 1 star reviews is a bad sign. I'm currently live reviewing this place. First things first I walk in and there are 14 late 50's people crammed in this tiny waiting room. Bad sign already. I'm a new patient, appointment at 3:10pm, came at 2:45pm. I'm in line to sign in, and I overhear the lady in front of me having issues with payment. Apparently this place continues to ask her the same payment questions even though the staff has documented her case. Sounds ... read more
Silver Pine is the best. I haven't been there in 2 years due to my own insurance issues. Called at 530 pm on a Thursday night in pain needing help. Mike who answered was super helpful and very nice. I didn't expect to see my normal doctor who is amazing G marstelia. I did have the pleasure of getting doctor Guveara, He is the best, super friendly and helpful. Took way more than enough time to even help me with stress issues. GREAT DR. was there on time and out within 40 minutes.
Talked to a lady by the name of Sandy, who is a medical assistant at Silver Pines. I was treated so rudely and didn't know who to complain to. My daughter is scheduled for surgery in a few days and she needs a medical clearance from the Doctor TODAY or it will be cancelled. This lady was so mean and uncaring. I have been with Silver Pines for many many years. Someone with no people skills should not be a medical assistant. No help whatsoever from this young lady. Just attitude!
I was very happy with my Doctors here, until I had to give up my job to be a full-time student. Now with no insurance from a job, they refuse to take any sort of Medicaid or assistant medical coverage. Not to mention the receptionist I spoke with was so very rude about it. Now I have to find a new Dr, transfer all my records and start from scratch. I've been going here for a couple of years now, but a full-time student/single mom who very much needs an established doctor/patient relationship is left with nothing to do except... read more
My husband and I used to love Silverpine, but in the past years the quality of service has sadly declined. I feel the worst part of the practice are the medical assistants (although there are the exceptions), I have no idea where they hire from. Just as in majority of the other reviews, I completely agree the staff is TERRIBLE! I also cannot even remember the last time I seen my pcp as she is always booked months in advanced (because she herself is an amazing doctor and frankly the only reason we have stayed up until this po... read more
I had an excellent experience with Dr. Thibault and his nurses. Knowledgeable, compassionate, and just an overall good doctor. Unfortunately, due to a $60 billing issue I will not be returning. After a quick visit, I was told at the front desk no payment was due. After going through insurance, if there would be a remaining balance, I would be billed. So I went home. 2 months later I received a bill, due a few weeks later. A few days past the due date, I received a phone call saying I needed to pay my balance that was nearly ... read more
Frequently asked questions about Silver Pine Medical Group
How is Silver Pine Medical Group rated?
Silver Pine Medical Group has a 4.4 star rating with 275 reviews.
When is Silver Pine Medical Group open?
Silver Pine Medical Group is closed now. It will open tomorrow at 8:30 a.m.
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