Sierra Springs Water

Ranae M 

on Google

5 years ago

If I could give this company 0 stars, I would. At the end of October we closed our business and did not receive our final bill as our mailing address was not updated with Sierra Springs (this was our fault). We weren't aware of this issue until we received a credit report notification that the account was in collections. it was $450, this included the final bill as well as the equipment fees for none return. We called nearly 3 months ago to have our cooler and last bottle picked up, so we could close our account and we were ... read more

Ranae McKee 

on Google

5 years ago

If I could give this company 0 stars, I would. At the end of October we closed our business and did not receive our final bill as our mailing address was not updated with Sierra Springs (this was our fault). We weren't aware of this issue until we received a credit report notification that the account was in collections. it was $450, this included the final bill as well as the equipment fees for none return. We called nearly 3 months ago to have our cooler and last bottle picked up, so we could close our account and we were ... read more

Krystal Blyth 

on Google

6 years ago

I would caution anyone thinking of going with these guys to look elsewhere. My experience over the past 14 months has been terrible. Their customer service center gives empty promises to fix mistakes and then never communicates with their drivers. So if I order 1 bottle, I could recieve 5, and then I complain, they apologize and promise to send someone out and he gives me 5 more. I'm done. I canceled my services 4 weeks ago and they still deliver water. I call, they have no record of my termination. They promise to send some... read more