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Sienna Baseline Llc

3.7

About this business

Location details

4520 E Baseline Rd, Phoenix, AZ, 85042, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.7538 reviews
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Julio A. Sanchez's profile image
Julio A. Sanchez 
a week ago

Wow, you guys took my post down because of the truth. Don't go here, they'll rob your money. I was staying at a hotel, now I'm living in my car for the rest of the week. I applied here paid $100 for the application and a $250 dollar for some background check. Then I qualified for everything. MJ made it convincing that we got the place by congratulating me. Then the next day I was denied. To make matters worst, there is no refund. They just straight up robbed my a**, I can't believe I was a fool. Thanks Lennox and MJ. No, won... read more

Rebecca Clark (Becky)'s profile image
Rebecca Clark (Becky) 
a week ago

Told updated unit but walls have patch spots not painted,waited 3 hours to receive keys due to cleaning,but floors dirty,walls have unrepaired holes,baseboards dirty. Bedroom doors won't complete close.Said had microwave but doesn't. VERY DISSATISFIED but stuck in a year lease. I feel very mislead about apartment,they wouldn't show apartment till we took possession my mistake for trusting office 

David's profile image
David 
a month ago

Honestly, I was really disappointed with my experience. After I moved out, I got charged for damage to the walls, even though I cleaned the apartment really well and there wasn’t any damage beyond normal wear and tear. It felt unfair to be billed for something that wasn’t there. The whole move-out process left a bad impression, and I wish management would be more honest and provide proof before charging residents. I definitely wasn’t expecting this after taking the time to leave the apartment clean. 

Mara Proulx's profile image
Mara Proulx 
a month ago

The front office staff was absolutely wonderful! There was some confusion with my car, which resulted in it being moved, but the staff went above and beyond to help. One of the ladies even drove around the property herself to help me find it. When we finally located my car, we discovered the battery was dead. Another member of the front office staff took time out of her day, right at the end of her shift, to jump-start my car. Their kindness, patience, and willingness to help turned a stressful situation into a positive expe... read more

Julie Sharf's profile image
Julie Sharf 
a month ago

If you enjoy living with cockroaches and waiting over a month for hot water, this is the place for you. Management’s idea of "taking care of residents" is closing maintenance tickets on their end while leaving the apartment uninhabitable. When called out on neglect, their response is a dismissive, "I am sorry you feel this way... Have a great day." Completely unprofessional, unhelpful, and indifferent to health and safety standards. Avoid at all costs. 

Frequently asked questions about Sienna Baseline Llc

How is Sienna Baseline Llc rated?

Sienna Baseline Llc has a 3.7 star rating with 538 reviews. 

When is Sienna Baseline Llc open?

Sienna Baseline Llc is closed now. It will open at 9:00 a.m. 

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