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Shucked Surf & Turf Shack
- Restaurants
- Conway, AR
About this business
Seafood and steaks in Conway
Location details
2480 Sanders Rd, Conway, AR, 72032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The server we had was amazing, and the atmosphere was wonderful. This place has SO much potential, but the food was below par. I expected much better food, especially for the price. We had a range of foods. My husband had chicken and I had crab cakes. Both of us were disappointing in our meals. We won't be going back unless there is a major change in their food quality.
Business response:
Aya, We hate to hear that your visit was sub par. We are looking into the crab cake now and to tell you the truth this isn't the product we strive for. We are addressing this with our cooks today. It looks as if they forgot a key ingredient and over indulged on some other ingredients. Again I apologize for this please feel free to message me back.
From my previous visit everything was good. Service, food, drinks, etc. I just left maybe about 15 minutes ago because my family and I were seated but never waited on. There were families that were seated after us and waited on before us. I was seated for about 20 minutes and decided that I need to leave because the place was almost empty so why did we have to wait. Really we were not acknowledged anyway. That just really made me upset because we were just sitting there while 6 or 7 waiters and waitresses walked by us like w... read more
Very poor customer service called to make reservations. .party of 19 and was dismissed like we were bad business Will not return and do not want an apology Your staff arrogance is absolutely unforgivable!
Business response:
We are fully booked tonight with reservations till 8:30 pm. I am sorry you feel that the employee treated you as such. When we are fully booked we cannot possibly accomadate more guests. We can put you on a wait but with the amount of guests the wait will be a while.
This was a fun dining experience. Sports bar/grill environment with great service and a wonderful variety of steaks, seafood and fish on the menu. I had Shrimp and grits, loved it. My bride had catfish..... I might have sneaked a bite, it was great too. Stop by and enjoy!
If you're looking for a good time avoid this restaurant. Quick Bullet points before I get into the review -Portions sizes are atrocious for the price (Ordered the Grilled Combo: 3 tiny shrimp, a filet that looks more like a sushi serving than a filet of salmon, and 3 oysters that tasted like they have been sitting in a steamer for hours.) -Quality of food is very poor (For $23+ per head if you are ordering seafood, I would expect a higher quality product.) -Presentation is terrible (The food looked as thought it was literall... read more
Went there today- 4/20/16 . Everything with water in it tasted like mud. Soda,tea,& draft beer. Worst oysters I'd ever ate & I've had a lot of them . Steak supposed to be aged , full of fat & gristle. Fried pickles , mud bugs & shrimp were fine & service was good. Last 150.00 I spend in this place !
Could've been worse, but could've been alot better too. Not impressed to say the least. The catfish was probably the worst I ever had. Kept falling apart and ended up being catfish mush.
Perfect service & perfect meal! Corrie (I believe) was great!
First time here. Definitely will be back. The shrimp was amazing. Great atmosphere!!! I think we had the best waiter in the place. Jose Z, thanks for making our visit even better.
Frequently asked questions about Shucked Surf & Turf Shack
How is Shucked Surf & Turf Shack rated?
Shucked Surf & Turf Shack has a 4 star rating with 537 reviews.
When is Shucked Surf & Turf Shack open?
Shucked Surf & Turf Shack is closed now. It will open at 9:00 a.m.
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