Shreve, Crump & Low

Frank V. 

on Citysearch

12 years ago

Boy, has this store gone down the drain! It used to be the finest jewelry store you could go to for special gifts, with great service and product support. Now the sales staff is rude, the managers and the owner ignore calls and letters requesting help. No wonder they're going bankrupt. Never again!! 

JoeB2003 

on Citysearch

14 years ago

Humiliating experience – Went in here about a month ago to have an antique watch looked at since I know nothing of jewelry/watches and there were SCL marking on it. I was greeted warmly enough by the first guy at the counter, but then was met by a gent by the name of 'Stefan'. Someone either pissed in his cheerios that morning or he's one of the most miserable human beings around. Without even looking at the watch, he shooed me away and shot me a look which screamed 'you're wasting my time.' Shocked and embarassed I put it b... read more

crisak 

on Citysearch

14 years ago

Great service. Beautiful jewelry – I was so happy with my experience at Shreve, Crump & Low. From the moment I walked in the door and was greeted so warmly, to the sales associate who was really helpful in helping me pick out earrings for my wife, to the great way they wrap the silver box with a blue ribbon and then put it in a silver bag...It's all so classy!! I had never heard of Leslie Greene before, but Shreve's carries gorgeous Leslie Greene jewelry.. earrings, pendants, cuffs.. Now I'm a big fan of Shreve and Leslie Gr... read more

bostonme 

on Citysearch

16 years ago

I can't even begin to explain my anger & disappointment.... – I went to Shreve, Crump and Low to have a diamond from my grandmother's engagement ring put in a setting for my engagement. I got a setting with Pave diamonds around the band and with in a week one of the diamonds fell out of the band. When I returned to the store they first tried to tell me that they were selling faulty jewlery and it was not their problem. Eventually they agreed to repair the ring, but when it was done it looked aweful. After an enormous amount ... read more

bostonres 

on Citysearch

17 years ago

Humiliating, Offensive Experience – I had an absolutely horrible experience at this store and I would advise anyone to think twice before wasting your time here. Quite simply, I was shopping for an engagement ring and decided I'd buy a loose stone first. I found a diamond on Shreve's website and went into the store to inquire about it. I believed it was priced fairly, and the salesman proceeded to show me more expensive diamonds instead. I obliged, but still wanted to go with the one I had found. So, he agreed to check its s... read more

mj2000 

on Citysearch

18 years ago

Even with the unfortunate happenings that took place at their main location, their staff is top notch – And their classic goods were top quality, which they continued to sell at the Boylston location, just not the focal point of the store's new image (unfortunately) I really cannot speak for the Boylston Street location though as I never visited it after the move into the old FAO building, it appeared nice from the outside however I would have hated to see what they turned it into. I shopped there in early 2005, and even tha... read more

djm200 

on Citysearch

18 years ago

How can you say that...they're in Bankruptcy! – How can you possibly rate them at the top. They moved out of their great space...created a space that was cold and impossible to navigate, that had no soul to it ..got rid of the classic Shreves jewelery and brought in designer jewels that could be just as well be bought at Neiman Marcus or Bergdorf Goodmans. Hopefully the new owners that bought them will bring it back to its old life. 

odee 

on Citysearch

18 years ago

Great Boston Jewelry , a pitcher that looks like the Massachusetts State Fish - Cod – You can buy a water pitcher that is the Massachusetts State Fish a Cod. It is so much fun. It gurgles. It makes a whole table of people laugh. People love it. The pitcher itself is quite beautiful. I have a white one and people of all ages love it. I've given these to fishermen, to people leaving the state as a remembrance and for people as a house warming gift. It is reasonably priced. They come in different sizes but the large one is the ... read more

Contributor 

on Citysearch

19 years ago

Back Bay jewelers have been providing Bostonians with top-shelf beads and baubles since 1796. – In Short This local institution has purveyed fine jewelry since somewhere around the time of Paul Revere. Besides an assortment of Boston-themed goods like "Make Way for the Ducklings" frames and colonial porcelain bowls, Shreve's sells a classic selection of jewelry, crystal and silver that takes brides from engagement ring to registry to the silver anniversary and beyond.