This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Shottenkirk Toyota
- Car Dealers
- Quincy, IL
About this business
Our mission is to make every customer a customer for life, by consistently providing world class service at our new and used Toyota dealership.
Location details
5333 Broadway Street, Quincy, IL, 62305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 4:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This is for the Granbury Texas location, bought a Tahoe from them, they promised to repair dents in left and right rear quarter panels, stopped answering phone calls and texts, 3 emails unanswered, no resolution, buyer beware will promise you and not deliver.
The service at this dealer ship is the worst I've ever experienced at a Toyota dealership. Service department replaced brake pads, which caused a screeching in the mornings/after sitting. Took it back to them two times to address the issue. Service manager was on an extended lunch and GM refused to speak with me about the issue.
Business response:
Hi *****! We apologize for your less-than-perfect experience with us and we appreciate you bringing it to our attention. Like we mentioned on the Facebook and Google review you left, we would love the opportunity to make this right for you. We truly don't want our customers to feel this way and we are willing to do what we can to make the situation better for you. Please get in touch with our General Manager ***at *************.
The service at this dealer ship is the worst I've ever experienced at a Toyota dealership. Service department replaced brake pads, which caused a screeching in the mornings/after sitting. Took it back to them two times to address the issue. Service manager was on an extended lunch and GM refused to speak with me about the issue.
Business response:
Hi *****! We apologize for your less-than-perfect experience with us and we appreciate you bringing it to our attention. Like we mentioned on the Facebook and Google review you left, we would love the opportunity to make this right for you. We truly don't want our customers to feel this way and we are willing to do what we can to make the situation better for you. Please get in touch with our General Manager ***at *************.
Frequently asked questions about Shottenkirk Toyota
How is Shottenkirk Toyota rated?
Shottenkirk Toyota has a 4.5 star rating with 1,293 reviews.
When is Shottenkirk Toyota open?
Shottenkirk Toyota is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com