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Shottenkirk Desert Lexus
- Automotive
- Cathedral City, CA
About this business
<p>NEW LEXUS</p> <p>USED VEHICLES</p> <p>PARTS AND SERVICE</p>
Location details
67855 East Palm Canyon Drive, Cathedral City, CA, 92234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
My husband and I were interested in a used Lexus NX. The one we were interested in was way overpriced by $11K. We had cash to spend and I had my research—when we notes the body/paint damage—we were told to buy another car—I brought up TrueCar to show the exact same model with the same year/hybrid and their Sales Manager basically told us to go F ourselves that he can ask that because it’s a hybrid. Our offer was reasonable and still $5K higher than the price for the exact same car at another dealership. Shottenkirk will neve... read more
Buyers Beware, Staff at Shottenkirk Desert Lexus are unprofessional and rude! My husband and I went to trade in my car lease to purchase a new vehicle. On Saturday my husband and I stopped into the dealership and worked with Steven who showed us the car and allowed us to take it for a test drive. We then went back inside to discuss trade in value for lease and numbers to purchase new vehicle. The used car manager Kyle, came over and instead of seeing what could be done to close the deal, proceeded to be rude and insulting to... read more
Business response:
Customer argued and couldn't understand the numbers being presented to them. When we tried to slowly explain the figures the husband became belligerent and loud using profane language. We quietly tried to explain-we agreed to disagree.
Buyers beware, This place selling practices is low level scummy. Tried many time to sell us on maintenance warranty and other craps. Won’t honor their own $500 voucher towards a purchase of their car. Refuse to explain why the deception. Their selling practices is really out of control here. If you meet the manager Kyle please understand he will get upset easily when you turn down their maintenance warranty and other add on charges and he will scream at you, yes that did happen to me. I can’t believe that this is even a Lexu... read more
Buyer beware if you plan to purchase a vehicle from Shottenkirk Desert Lexus. We found a used car online and were very interested in purchasing it if it turned out as expected in person. On Sunday we stopped into the dealership and worked with Maggie who showed us the car and allowed us to take it for a test drive. We then went back inside and made an offer to purchase the car based on the Kelly Blue Book fair market value price. One of the managers, Sean, came over and began the negotiation process. When it looked like we w... read more
Frequently asked questions about Shottenkirk Desert Lexus
How is Shottenkirk Desert Lexus rated?
Shottenkirk Desert Lexus has a 4.4 star rating with 937 reviews.
When is Shottenkirk Desert Lexus open?
Shottenkirk Desert Lexus is open now. It will close at 7:00 p.m.
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