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Shop Garage Door
- Garage Door Services
- Charlotte, NC
About this business
Location details
4300 Sharon Rd #532, Charlotte, NC, 28211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | 8:00 a.m. to 3:00 p.m. |
I ordered two doors in early September they said 2-4 weeks delivery. I emailed 5 weeks later, they replied November 6th. I emailed them this week and no reply after 2 days. I filed claim with my credit card company to get money back. Now I can't even order new doors from someone else until my claim is settled. If they ship the doors the credit card company may not return money to me... I'm in limbo and can't use my garage for work this winter. Totally sucks...
Business response:
Hi Mark, our office has reached out to you to help get this resolved. I greatly apologize that the doors have taken this long to arrive at the warehouse. They have already been shipped to your local distribution center and we can get your delivery set up. There is no excuse for the poor communication by our office and the slow manufacturing time. We would like to speak to you and make this right. You are 100% correct in your criticism and you deserved far better than our performance. No excuses. Our e-commerce rep has been h... read more
I ordered two doors in early September they said 2-4 weeks delivery. I emailed 5 weeks later, they replied November 6th. I emailed them this week and no reply after 2 days. I filed claim with my credit card company to get money back. Now I can't even order new doors from someone else until my claim is settled. If they ship the doors the credit card company may not return money to me... I'm in limbo and can't use my garage for work this winter. Totally sucks...
Frequently asked questions about Shop Garage Door
How is Shop Garage Door rated?
Shop Garage Door has a 3 star rating with 3 reviews.
When is Shop Garage Door open?
Shop Garage Door is closed now. It will open at 8:00 a.m.
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