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1 Holland, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought brand new shimano intenza spinning rod. Butt broke off. Mailed it back for warranty. They never even reached out. After a month I called. They had rejected my warranty claim. They said it broke because it looked as if it were in a rod holder trolling. I do not own a rod holder. I have a bass boat. There are no rod holders. They are liars and say whatever they want to deny a warranty. Attached are pics that clearly show it is round and never been stepped on. It broke when taking a cast. Brand new rod. Clearly poor qual... read more
Shimano NRX Fishing Rod warranties are terrible. It's a $650.00 fishing with practically no warranty. They wanted the defective rod, Reel Seat bad, shipped back to them. At 7 feet this was $500.00 in shipping. The guides were bad so I broke the rod to 4 feet and shipped back to them . Shipping was $59.00. They told me that they would give me half credit. I would have to pay $285.00 to get a new rod. My rods were destroyed. Others that I have tolked to said the same. Buy St Croix or Bull Bay fishing rods. Never Shimano rods o... read more
Warranty my fishing reels shimano is the best service 100%. I will never try any reels as long im fishing the tech team are skilled and quick. im 100% shimano
I just want to thank Kevin for fixing my reel , God Bless you Kevin!!!
Shimano American has a 3.5 star rating with 97 reviews.
Shimano American is closed now. It will open at 9:00 a.m.
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