Shimadzu Scientific Instrument

Jordan B 

on Google

a year ago

High Quality Instruments that last forever! I have seen Shimadzu HPLC's manufactured in the 80s that are still in great working order 

Anonymous 

on Google

a year ago

High Quality Instruments that last forever! I have seen Shimadzu HPLC's manufactured in the 80s that are still in great working order 

Justin Estep 

on Google

2 years ago

Worst customer service!!!!! Takes forever to respond or answer any questions 

Daniel Roettger 

on Google

3 years ago

Shimadzu has great instruments but the team in California is quite unprofessional. When the service team is called it generally takes 2 weeks to a month to even get someone to look at an instrument. They go dark on you for days. They make commitments they cannot uphold. For this reason I would strongly urge to avoid shimadzu unless your business can afford to have instruments down for months at a time. This is driven by Shimadzu not having back up parts in the US. Most parts they get directly from Japan. 

Dan Roettger 

on Google

3 years ago

Shimadzu has great instruments but the team in California is quite unprofessional. When the service team is called it generally takes 2 weeks to a month to even get someone to look at an instrument. They go dark on you for days. They make commitments they cannot uphold. For this reason I would strongly urge to avoid shimadzu unless your business can afford to have instruments down for months at a time. This is driven by Shimadzu not having back up parts in the US. Most parts they get directly from Japan.