Atrium Health Primary Care Shiland Family Medicine

Allyson B. 

on Birdeye

a year ago

A successful relationship between doctor and patient includes open communication with the ability of patients to question their doctors as well as the ability of doctors to assist patients with their questions/concerns. Dr. Natasha Pyfrom, a young physician, does not like to be questioned, nor does she seem to understand the limits imposed by the Atrium patient portal on patients, such as maximum number of characters allowed per message (300) sometimes leading to the need to send multiple messages regarding a singular import... read more

K H. 

on Birdeye

3 years ago

EDIT: Tara Hall, tara.hall@atriumhealth.org, phone 980-212-8227.Supervisor of ambulatory services. This woman IGNORES email and phone calls, after emailing a form letter to patients who reach out in desperation. Some supervisor!!! Here is the email: Good afternoon, At Shiland Family Medicine, we are dedicated to delivering excellent care and service during these uncertain times. Based on your comment about your experience, it looks like we didn't meet our expectations or yours, and for that, I am sorry. As the Supervisor... read more