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Shield Healthcare
- Medical Supplies
- Elmhurst, IL
About this business
With more than 50 years of pharmacy and medical supply experience, Shield has become an industry leader in Incontinence, Urological, Ostomy, Enteral Nutrition, Wound, and Diabetes supplies. We have locations in California, Colorado, Texas, Washington, and Illinois to guarantee better customer service. Our customers appreciate the convenience of reliable home delivery, monthly order reminders, language translators, and Shield's direct billing to their insurance plans, including Medi-Cal, Medicaid, and Medicare. Shield HealthC... read more
Location details
847 N Church Ct, Ste a, Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent customer service each time I have called. Patient and understanding reps. No problems ordering and my items have arrived quickly. I highly recommend this company. I have been using shield health since December 2024.
I wanted to express my disappointment in your company!! I spent Saturday and Sunday without Catheters because someone didn't process the paperwork you guys received on Monday until Friday cause the order not to go out on time and me having to go the whole weekend without Catheters!! I held Shield to higher standards and have now been let down. I'm having my doctor look for a new supplier!!
Really bad customer service… never shipped your order on time never.. have to call them million times to remind them that pls ship our order.. and when I asked why it has not shipped when it was supposed to they have no answer..!! Really terrible I wish I had another option to chose from… really really terrible service from them… never getting my father tube feeding on time and they have no answer to it.. we have no feeding and they are still not sure when we will receive the order… really really terrible and office people d... read more
I’m a medical equipment coordinator. I sent valid orders for a patient and was met with confusion and misunderstanding, and was asked for clearer orders. When clarified, was still met with confusion. The patient was sent home and has not been able to get their tube feeding supplies. When I ask to speak to a dietician, I am denied. People in this office do not know what they are doing.
Really bad customer service… never shipped your order on time never.. have to call them million times to remind them that pls ship our order.. and when I asked why it has not shipped when it was supposed to they have no answer..!! Really terrible I wish I had another option to chose from… really really terrible service from them…
Frequently asked questions about Shield Healthcare
How is Shield Healthcare rated?
Shield Healthcare has a 2.6 star rating with 36 reviews.
When is Shield Healthcare open?
Shield Healthcare is closed now. It will open at 9:00 a.m.
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