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Dr. Sherif Botros, MD is an otolaryngology (ear, nose & throat) specialist in Wilmington, NC. He graduated from University Of North Carolina, Chapel Hill, School Of Medicine and specializes in ear, nose, and throat.
1625 Doctors Circle, Wilmington, NC, 28401, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Arrived 10 min early w/all new patient paperwork filled out and was turned away by the front desk. Lady said it was cxled thru their portal & stated they do not take new patients on Delaney Drive. So I showed her the paperwork that said to come to the Delaney office with the time and the date. She didn't even so much is try to reschedule me or call their other office she said there was nothing she could do. So I left. Worst customer service ever experienced in a medical practice!
My husband has been visiting Dr. Botros for two years. This Dr. is a prime example of how all doctors should communicate and treat patients. He has a caring, gentle, and compassionate manner when speaking and no matter how busy his schedule is Dr. Botros has the unique ability to make his patients feel he is glad to see them. In addition to his bedside manner, he is excellent in his field.
We came to see Dr. Botros after my daughter was not getting any better on medicine prescribed by a PA at Medic. Dr. Botros was able to recognize the problem with my daughter?s ears right away. He did not try to push any additional treatments that would prolong her infection. He took the time to listen to both parents and acknowledged the concerns expressed by the parents.
Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen
Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen
Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best solution for me Were the restrooms well-stocked at this provider's office? Yes, they were well-stocked Did this provider show attention to detail? Absolutely! They are always very careful and meticulous Does this ENT Otolaryngologist use current and safe equipment? Yes Has this provider ever cancelled your appointment on you last minute? No, they didn't cancel on me l... read more
Did this provider ever dismiss your concerns as unimportant? Never, they go out of their way to address every concern of mine immediately Does this provider welcome questions? Absolutely! They are happy to answer all of my questions Did this provider seem well-trained and experienced? Absolutely, they were an expert!
Did this provider answer all of your questions? Yes Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? Yes Was this provider's office easy to locate? Absolutely! It couldn't have been easier!
Was this ENT Otolaryngologist friendly? Extremely Friendly Did you experience unnecessary pain during your visit? No Was this provider's office too loud? No, it wasn't too loud
Sherif Botros, MD has a 4.3 star rating with 75 reviews.
Sherif Botros, MD is open now. It will close at 6:00 p.m.
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