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Sheraton Park City
- Hotels
- Park City, UT
About this business
Location details
1895 Sidewinder Dr, Park City, UT, 84060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not recommend staying here ever. The manager Mel has zero customer service skills, yelled, and said she didn’t have time to answer any of my questions. I will be telling all of my friends and family to avoid booking here.
Recently my company had a crew stay out at this location and due to system errors they were having trouble securing the reservation for one of my out of town crews. The woman on the phone "Mel" was extremely rude to our company representative. Arguing, cursing, and interrupting her when she was trying to get this issue sorted out. I personally would not want to stay there if one of the employees that work there is that rude and abrasive.
My co.pany had booked room with this hotel multiple times and had no issues. But recently one of my crews tried to check in and the "acting" manager Mel was extremely rude and difficult to work with. My guys ended up having to pay out of pocket for their rooms even though it was already taken care of through our 3rd party travel source. That kind of negativity has no place in customer service.
Mel was terrible to work with I wouldn't want that negative attitude around me at all . She made everything 5x more difficult than it needed to be , such a sour person
Frequently asked questions about Sheraton Park City
How is Sheraton Park City rated?
Sheraton Park City has a 4.4 star rating with 817 reviews.
When is Sheraton Park City open?
Sheraton Park City is closed now. It will open tomorrow at 9:00 a.m.
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