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Sheraton Metairie - New Orleans Hotel

3.8

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Location details

Four Galleria Blvd, Metairie, LA, 70001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,555 reviews
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Muhammad Zubair's profile image
Muhammad Zubair 
a day ago
Kevin H.'s profile image
Kevin H. 
3 days ago

Have stayed here 3 times. Lobby is nice. Staff are helpful. Parking is convenient. Bar service & food are good. Unfortunately, re-entry from a stairwell is difficult, as the room keys don't work on the door locks. Also, the last time I stayed, it became apparent the following day that the room had bedbugs. 

The Prickly Passport's profile image
The Prickly Passport 
3 days ago

🏨 As a loyal Marriott Elite member, I’ve stayed at plenty of properties—but this Sheraton made me wonder if I’d accidentally walked into a hotel-themed escape room. Spoiler alert: I did not escape refreshed. Let’s start with the warm welcome. Or should I say… arctic indifference? Not a single greeting. Not a “hello,” not a “good evening,” not even the signature forced hotel smile. Just the kind of cold, dead-eyed stare that says, “If you vanished in the lobby, we wouldn’t notice.” Speaking of cold—literally. The thermostat ... read more

Govardhan Reddy's profile image
Govardhan Reddy 
4 days ago

Total service failure. They leave you stranded. Do not book through Super.com. I arrived at the hotel for a confirmed stay, only to be told there was no reservation in my name. The hotel was overbooked, and Super.com’s "support" was useless. They told me to book a different hotel out-of-pocket and promised a reimbursement, but now they are refusing to pay for the new hotel and only refunding the original, cheaper booking. I am stuck paying the difference for their mistake during peak travel season. Unreliable, dishonest, and... read more

Kimberly Lewis's profile image
Kimberly Lewis 
a week ago

Frequently asked questions about Sheraton Metairie - New Orleans Hotel

How is Sheraton Metairie - New Orleans Hotel rated?

Sheraton Metairie - New Orleans Hotel has a 3.8 star rating with 1,555 reviews. 

When is Sheraton Metairie - New Orleans Hotel open?

Sheraton Metairie - New Orleans Hotel is closed now. It will open tomorrow at 9:00 a.m. 

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