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Shepherd of the Valley Healthcare Community

3.0

About this business

Location details

60 Magnolia, Casper, WY, 82604, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.043 reviews
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Kayla Marie's profile image
Kayla Marie 
2 months ago

Borderline ran like a prison, but for seniors/disabled care. 0 communication between office staff, floor staff & resident family. I have witnessed floor staff treated terrible on several occasions while visiting, and there IS a trickle affect to your loved ones, guaranteed. I absolutely do NOT recommend this outdated facility. 

Rebecca McBride's profile image
Rebecca McBride 
7 months ago

So my father has been there for about one an half years, that sounds terrible i know but my sister and I, live in different states now and it's going to cost a lot to get him here with us. That being said let me explain a little he had double amputation on his legs so he's wheel chaired bound. I speak to my father every couple days and sometimes it's a good conversation but other times he just tells me how he is being treated being moved room to room because I dont know why maybe conflict between the room mates having a prob... read more

Emily Callen's profile image
Emily Callen 
8 months ago

My husbands grandfather was recently just transferred to this facility. The bar was set VERY low by the “rocky” experience they had with another facility. That said the staff at Shepard of the valley were exceptional at both making grandpa feel comfortable and providing him the quality of care he deserves. Grandpa is currently thriving at Shepard and his condition actually seems to be improving. The foods good and the rooms are clean. The staff genuinely appear to want what’s best for the resident. 

James Day's profile image
James Day 
9 months ago

They take very good care of my mom. 

Serena's profile image
Serena 
10 months ago

To be honest If I could give this place zero stars I would but I can't so I have to put one star. My father is stuck there after getting one of his toe bone amputated. To be honest from what he has told me and what I have see every single day some of the stuff are amazing and extremely nice but are just really busy. My father was trying to make their job as easy as possible and even joking with most of them but apparently that didn't matter because no matter how much he did physical therapy and didn't bother any of them. The... read more

Frequently asked questions about Shepherd of the Valley Healthcare Community

How is Shepherd of the Valley Healthcare Community rated?

Shepherd of the Valley Healthcare Community has a 3 star rating with 43 reviews. 

When is Shepherd of the Valley Healthcare Community open?

Shepherd of the Valley Healthcare Community is open now. It will close at 11:59 p.m. 

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