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Shepard Toyota

4.3

About this business

Location details

181 New County Rd, Thomaston, ME, 04861, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.3206 reviews
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Thomas Mudd's profile image
Thomas Mudd 
on Google
4 weeks ago

Absolutely terrible service. My wife and I purchased a truck from them and they were incredibly rude, ignored my wife, and only talked to me. Kid you not, the sales manager sat down, shook my hand, introduced himself, and asked me questions about my job. As if my wife didn't exist. The truck they sold us, they lied to us about what kind it is, which we just found out now as we are trying to get rid of it. If you're looking for a car, AVOID SHEPHERD! Go just accross the street to Key Ford they are far nicer and don't work for... read more

Mary Martin's profile image
Mary Martin 
on Google
a month ago
Ann Hutchins's profile image
Ann Hutchins 
on Google
a month ago

Bill Carr went above and beyond searching for a vehicle for me. Even though he is not a salesman but the sales manager, he spent several days searching for a hard to find highlander. He kept me informed throughout the process.And when the first one fell through , he continued to search with success. He is always polite and asks questions and follows through. 

jonathan egan's profile image
jonathan egan 
on Google
3 months ago

'Hospitality' a word the team should investigate - specifically the lady that answers the phone in service. Made me feel like a number. I've moved on from this location. Too bad as the people that do the work behind the service desk are good people; hence the 3 stars instead of 1. 

Kenner Guerrero's profile image
Kenner Guerrero 
on Google
3 months ago

It has been a pleasure buying my car at Shepard Toyota. Excellent prices without unknown add-ons and family run which is noticed. Worked with David Y, who has great communication and very thorough. Also worked with Bill C, also with excellent communication and very easy to work with. This team is top notch and suggest buying from them. I bought my vehicle and I live in Florida. I recommend this dealer to anyone. Thank you Shepard’s team for everything with the best customer service and prices too!!! 

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Frequently asked questions about Shepard Toyota

How is Shepard Toyota rated?

Shepard Toyota has a 4.3 star rating with 206 reviews. 

When is Shepard Toyota open?

Shepard Toyota is closed now. It will open tomorrow at 8:00 a.m. 

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