Shell Pointe Apartments

victoria ruiz 

on Google

a month ago

The apartment itself is nice, the upkeeping in management and maintenance is the problem. My apartment been leaking for years since July. Both bathrooms and the AC unit. water coming through the walls. We had 1 leak in July 2 in August in September on a Friday we had a leak so bad everybody that works for NHE clocked out and went home left the water on the floor till Monday they said they had nothing to clean it and the plumber won’t be out till Monday because they was booked. I had to pay to have someone come get the water ... read more

Rizzy Willis 

on Google

7 months ago

Very risky for children. My child was playing up and down the stairs when boom, they had to go through 2 surgeries and basically be paralyzed, this is why I moved out afterwards. 

Lorenzo Turner 

on Google

7 months ago

Our apartment began flooding at 4 PM on Friday and, as of 7 PM Monday, the issue still hasn't been resolved. We made five calls before a maintenance worker finally arrived Friday evening. After commenting that "things like this always seem to happen at the end of a shift," he left and never came back. More calls were made, and eventually, a backup maintenance person for the apartment group came by. He assessed the situation and said a plumber had been contacted and was on the way. Later that night, a representative from Pris... read more

Paula Green 

on Google

a year ago

Clean