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Sheehy Toyota of Fredericksburg Parts Department
- Auto Parts & Supplies
- Fredericksburg, VA
About this business
Location details
3507 Jefferson Davis Hwy, Fredericksburg, VA, 22408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Unprofessional and Deceptive – Fake Recall Appointments & Aggressive Upselling I am incredibly frustrated with my recent experience at Fredericksburg Toyota. I scheduled an appointment well in advance specifically for an safety recall. When you book a recall appointment, the bare minimum expectation is that the dealership has verified the vehicle's VIN, confirmed the necessary parts are in stock, and allocated them to your vehicle. Instead, I arrived only to be told that they didn't even have the parts ordered or available t... read more
When I bought my car from this dealer 3 years ago, I paid extra for the VIP service that gives me free oil changes and tire rotations but boy is it a painful experience EVERY time. As mentioned in other reviews, appointments don't mean much in terms of saving time. Today it took almost 2 hours even though I brought the car in at 7:20 for my 7:30 appointment. Chris, my Sheehy advisor, neglected to point out the extra $280 fee for tire balance and alignment when he checked me in. Shame on me for not reading the fine print but ... read more
Brian Shipman is the man!! He’s incredibly communicative and keeps you informed every step of the way. He does a great job explaining the services being performed and what your vehicle may need, which really gives you confidence throughout the process. Highly recommend working with him at Sheehy Toyota of Fredericksburg.
My 3 warnings: Wait, cost, spam. You will wait twice the time they say. I've always scheduled an appt and informed them I would need to wait, but that clearly doesn't matter. They always tell me 1-2 hour wait and I'm always there 4 hours. Bring a book, laptop, snacks, drink. You'll be waiting in a poorly lit lobby with a TV that's too loud and other customers talking too loud on their phones. If you get up to use the restroom you will lose your seat. They schedule so many customers at one time and that lobby is always crowde... read more
I highly recommend this company; I am a huge fan of it and its employees' service.
Frequently asked questions about Sheehy Toyota of Fredericksburg Parts Department
How is Sheehy Toyota of Fredericksburg Parts Department rated?
Sheehy Toyota of Fredericksburg Parts Department has a 3.8 star rating with 278 reviews.
When is Sheehy Toyota of Fredericksburg Parts Department open?
Sheehy Toyota of Fredericksburg Parts Department is open now. It will close at 7:00 p.m.
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