Shaw Auto Care

DJ B 

on Google

a month ago

Beware. Not honest. I took my 2012 Camry Hybrid in for an oil change. Steve, the owner, came back about 30 minutes later. Had a list of repairs needed and pictures that he texted me. (New struts, sway bar, reset steering angle, 4 wheel alignment - total cost of $1617.18.) An urgent one was a new radiator and hoses because of a leak. I told him that I had NO leak marks on my garage floor. I usually get a 2nd/3rd opinion, but I let him do this. estimated cost $1300 !!!? I was very uneasy. I had to get a loaner car ($20... read more

Lillie Smith 

on Google

5 months ago

Absolutely amazing shop. Dependable and trustworthy to a tee. I was able to drop my car off at 3, get an idea of what needed done by 5, and work was completed the next day. Steve was an absolute delight to work with and after the dealership quoted me $12k for work, I ended up being told by my mechanic that I needed an alignment and adas calibration. I didn’t trust going back to the dealership and couldn’t find anywhere to get a calibration done until I found Shaw. I submitted an inquiry and learn back the same day. I will ab... read more

Ralph Rajadurai 

on Google

a month ago

Needed to get a hitch put on and Steve was very helpful and accommodating. He was able to get me in the next morning and finished the job in a few hours. Everything looks and works great. I highly recommend Shaw and we're super pleased with the outcome. Thanks, Steve! 

Quentin Schuman 

on Google

5 months ago

I took my car to Steve at 80k miles for a major reset, and it honestly needed a lot more than I realized — wheel bearings, serpentine belt, blower motor, brakes, tires, suspension, and more. Even the check engine light was on. I didn’t specifically bring it in to diagnose the check engine light, but after the work was completed it has stayed off, which was a great surprise. When I first heard the total, I was definitely shocked. I had no idea my car needed that much work. However, after speaking with Steve again, he took t... read more

Christine Adkins 

on Google

4 months ago

Do Not Take Your Car Here! 6 weeks ago I took my Chevy Traverse here to have the thermostat replaced. Not only were they overpriced but they DID NOT Honor their warranty! The first time I used my AC after this repair my car started running hot…again. I took it to Rad Air on Portage Trail. They found that my radiator cracked and the fan was not functioning properly. Was this a separate problem or did it all stem from the first one? Had the radiator and the fan replaced and it was still overheating. After a week of having my v... read more