Shavano Pool Co.

cdt1945 

on Citysearch

16 years ago

could not ask for more! – best customer service before the sale, and after... this is my 2nd pool from them, they are truely a family based company... keep up the good work clyde 

alamocitystickman 

on Citysearch

17 years ago

Poor customer service after the sale. – Pool was built 3 years ago. When I call for service, their receptionist is always rude. Even told me once my issues were not a priority. During the construction I did not pay them according to their draw plan. Who would agree to pay for 90% when only 50% of the work had been done. I would not recommend them, keep looking, get referrals. 

zprmom 

on Citysearch

17 years ago

Avoid it! – Price was great. Pool still not finished 4 months after the origan tentative date to finish! Design was great; quality borderline. Very difficult to get them out to finish the work. Have asked my builder to stop recommending them as I would not want anyone else to go through what we have gone through. Dont expect to have a rapid response for repairs! I wish someone would have warned us! 

ymcavol 

on Citysearch

17 years ago

Take your money elsewhere. – Great for design, LOUSY for service. It's all about a big push to get to rebar (by which point you've paid 90% of the total eventual cost) and then you have to beg or holler to have the project finished. As for service after the sale, forget about it - they've moved on to some other fool.