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Shane's Rib Shack
- Restaurants
- Gastonia, NC
About this business
Welcome to Shane's Rib Shack in Gastonia, NC! Shane's is a family restaurant with the best BBQ & Baby Back Ribs in town.
Location details
3660 E Franklin Blvd, Ste 10, Gastonia, NC, 28056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I can't say much about the food because I didn't even get to order I ended up walking out after waiting in line and the managers were busy joking around with other employees instead of helping the front and busy sitting having their own lunch at 1 on a saturday afternoon
Business response:
Kim, thank you so much for your feedback. Our team just reviewed the video of your visit and understand why you were disappointed. At Shane's we strive to provide top notch customer service. I apologize for failing to do so during your visit. Can you please PM us your contact info so we can connect with you? Thank you.
Will definitely be back! Great burgers, polite staff!
Visited today and it was a big disappointment! Waited for over twenty minutes for our food. The people who had ordered after us already had their food and eating. One of the BBQ cheeseburgers was cold, the other was made wrong. When the girl brought the food out, she was completely rude. She literally dropped the food on the table and walked away. I was very disappointed at this experience.
Business response:
Good evening Ronny, we are sorry to hear about your recent experience with us at Shanes. This isnt the type of review we like to hear. If you could please pm us your personal contact information so we can make this right by you. Thank You
Frequently asked questions about Shane's Rib Shack
How is Shane's Rib Shack rated?
Shane's Rib Shack has a 4.2 star rating with 1,246 reviews.
When is Shane's Rib Shack open?
Shane's Rib Shack is closed now. It will open at 9:00 a.m.
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