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Shah Eye Center: Diaz Carlos MD

3.3

About this business

Location details

5413 North McColl Road, McAllen, TX, 78504, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3221 reviews
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Katherine Gomez's profile image
Katherine Gomez 
2 weeks ago

I find your appointment scheduling to be extremely poorly organized. You are given an appointment time, but you aren't seen until three hours later. All the children get completely fed up. STOP SCHEDULING MULTIPLE PEOPLE IF YOU DON'T HAVE THE TIME. 

Norma Hernandez's profile image
Norma Hernandez 
4 weeks ago

Nathan was awesome at explaining thoroughly about the cataract surgery for my husband. I highly recommend this place, they definitely have an experienced staff and doctors! 

Cris Hernandez's profile image
Cris Hernandez 
a month ago

They make appointments then take forever to call you. Took them more than 3 hours to get out thats cause you come ahead of your appointment. Why give appointments if they are not going to call you on time. They have everybody waiting and there is no place to sit down. 

Hsjshd Jshfhjd's profile image
Hsjshd Jshfhjd 
a month ago

This needs to be said. The behavior at this office today was completely unacceptable. Patients were scheduled as early as 9 AM, and by 2 PM the doctor still hadn’t arrived, yet people were being charged upfront before even being seen. That alone is a serious issue. What makes it worse is the lack of communication and professionalism from the front staff. Instead of being transparent or respectful, the attitude toward patients—both older and younger—was dismissive and rude. Let’s be clear: waiting an hour is understandable. W... read more

Karina Oliva's profile image
Karina Oliva 
a month ago

Let me just start by saying if you have kids you might reconsider being seen by Brianna Sooy. She saw my son today and she had zero patience for any of the questions I had in regard to my son’s vision. Every question I would ask she would answer rudely and annoyed. She was basically bashing me because my 5 years old son was using his glasses wrong (FIVE YEARS OLD). I’ve never had such a HORRIBLE EXPERIENCE at a doctor’s office like I did today. The quality of service she provided was terrible that now I’m having to find anot... read more

Frequently asked questions about Shah Eye Center: Diaz Carlos MD

How is Shah Eye Center: Diaz Carlos MD rated?

Shah Eye Center: Diaz Carlos MD has a 3.3 star rating with 221 reviews. 

When is Shah Eye Center: Diaz Carlos MD open?

Shah Eye Center: Diaz Carlos MD is closed now. It will open tomorrow at 9:00 a.m. 

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