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Sewell Cadillac of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1001 E State Hwy 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I am writing to formally express my strong dissatisfaction with the service I recently received at your dealership. I brought my 2017 Cadillac ATS to your facility on or about July 26, 2025, originally for a shift cable issue, and clearly requested that your team inspect the vehicle and fix any other unknown potential problems to ensure future reliability. After your technicians assessed the vehicle, I was informed that the differential, brakes, and shift cable needed repairs. I was also told that these repairs were not cov... read more
I am only rating this high because of our salesman Spencer who was fantastic. we left a deposit a year ago for a Cadillac escalade v. It was just delivered to Cavenders of Lubbock and we went to look at it and finish the purchasing of the vehicle we were told the wheels were in and emblems would be changed out they had it all but that was the way they ship all of them to dealership. we finished purchasing the vehicle and was told they would deliver the vehicle to our home the next day. Spencer text us the next day and said a... read more
Absolutely stunning service!!! Quick, polite and efficient. I would recommend them to anyone in search of a great new car. Salesman Jarrett Anderson was a pleasure to work with. Give them a call and ask for him. 109% Satisfied.
I worked here for several years and watched a promising dealership crumble from poor leadership and nepotism. The management is dominated by family members with little to no relevant experience, which creates constant chaos and high employee turnover. Communication is terrible, and basic operations—like call transfers and scheduling—are routinely mishandled. Staff are pressured into unreasonable pay cuts while workloads increase, and those who push back risk termination. Customer service suffers as a result of the dysfunctio... read more
My husband and I were looking into trading in our Chevy Traverse for something bigger. We made our way to Stevens Creek Cadillac with salesperson Maria. Let me start by saying Maria 100% is knowledgeable in the cars and numbers. Her patience and awareness to our wants and needs is top tier! We test drove a 2021 Cadillac Escalade and enough said we bought the SUV. I would 100% recommend family and friends to her! And if need in the future for another car we would definitely be back with Maria. We appreciate her help and kindn... read more
Let me start by saying that I bought 2 Cadillacs from this location. Last one was 2023 CT5 Blackwing. Took it for oil change last year (2024) and the technician found nails on my tires. They recommend replacing the tires and gave me a loaner to get around for a day till the tires were replaced. Expensive but I loved the way I was treated. When I got the car a day after, they recommended to purchase an insure for the tires, so I did not have to pay for 3 years. I paid $1,800 and left. On 06/28/2025 went back at the dealershi... read more
Jennifer Justice at Jim Hudson Cadillac truly makes the car-buying experience delightful! Her dedication to customer satisfaction and her wealth of knowledge shine through every step of the way. Highly recommend working with her! Jennifer's warm personality and attention to detail made the whole process stress-free and enjoyable. She truly goes the extra mile to ensure you drive away happy and confident in your new vehicle." Let me know if that captures what you're looking for!
Five-Star Car Buying Experience with Bailey! I recently purchased a vehicle and had the absolute pleasure of working with Bailey — and I can't recommend him highly enough. From start to finish, Bailey was professional, knowledgeable, and genuinely cared about helping me find the right car, not just making a sale. He took the time to listen to what I was looking for, answered all my questions with patience, and never made me feel pressured. Bailey's honesty and transparency made the entire process smooth and stress-free. He... read more
Five-Star Car Buying Experience with Bailey! I recently purchased a vehicle and had the absolute pleasure of working with Bailey — and I can't recommend him highly enough. From start to finish, Bailey was professional, knowledgeable, and genuinely cared about helping me find the right car, not just making a sale. He took the time to listen to what I was looking for, answered all my questions with patience, and never made me feel pressured. Bailey's honesty and transparency made the entire process smooth and stress-free. He... read more
Frequently asked questions about Sewell Cadillac of Grapevine
How is Sewell Cadillac of Grapevine rated?
Sewell Cadillac of Grapevine has a 4.4 star rating with 1,032 reviews.
When is Sewell Cadillac of Grapevine open?
Sewell Cadillac of Grapevine is closed now. It will open at 7:30 a.m.
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